Support Team Stars
This member of our leadership team used to be a TV Reporter
Amy
This is the longest running show in Broadway history.
Phantom of the Opera
There are many serious mental illnesses; SAMSHA lists these three as the most common ones.
Schizophrenia
Major depressive disorder
Bipolar
This market currently serves the most individuals.
Nashville
How many pods does firsthand currently have (team members hired)?
23
This support super star just bought an e-bike, lives in Portland, and has two kittens who frequently attend firsthand calls.
Daryl
These are the 5 boroughs of NYC
Manhattan, Brooklyn, Queens, Staten Island & The Bronx
Someone living with bipolar disorder may experience these two type of episodes.
Manic and depressive episdoes
This is the largest city (not metro area) that firsthand serves today.
Jacksonville
This is the firsthand definition of "billable engagement."
Individual has either (a) a F2F visit with a HG or (b) has signed a SSA 1696 form (for BenSupp support)
This inaugural company event was held in Nashville in the spring of 2023 where many support team members spoke at different breakout sessions.
Value Summit
This is the hotel Kevin stays at (and gets kicked out of) in Home Alone 2
The Plaza
This movement disorder may present in individuals with schizophrenia as a side effect of long-term antipsychotic medication use.
Tardive dyskinesia
Helping Hand is currently the documentation tool for firsthand guides in many markets. These were the first markets to launch using HH exclusively.
Cincinnati and Columbus
This respiratory condition is the most common chronic condition in our engaged population.
COPD (Chronic Obstructive Pulmonary Disease)
Other than NYC, where is the largest concentration of firsthand Support Team members?
George Costanza constantly lies about his profession. What is his fake job?
Architect
This antipsychotic was the first in its class but no longer used very commonly because it requires a lot of blood draws for monitoring safety.
Clozapine
There are four insurance products that our individuals could have. This one is not available in TN.
Expansion
This is the most commonly filled medication in our engaged population (hint: it's not a behavioral health medication).
Albuterol
How many support team members do we currently have on staff? (must be within 5)
69
How many immigrants per day passed through Ellis Island during its peak years? (Within 250)
5,000
Individuals living with serious mental illness are at higher risk of metabolic syndrome, increasing their risk of heart disease and diabetes. Name 3 of the 5 risk factors that define metabolic syndrome.
Waist circumference
Elevated triglycerides
Low HDL
Elevated blood pressure
Elevated blood glucose
Orlando
This is the average number of chronic medications filled by our engaged population by unique active ingredient (must be within 1).
9.11