RSA General Knowledge
Pricing Structure
Authentication
Funding Exception
Fiserv RSA Tools
100

What does Fiserv stands for ?

Financial Services 

100

Billback fees are associated with me

Rate+ 

100

What is needed for basic auth

Merchant Full Name, Business name and business address.

100

I am not a loan!!!!

Clover Capital

100

What credentials is used to access MBM

North Credntials

200
What is the name of the article that is required on all calls ? 

RSA Landing Page 

200

I am incremental!!

440

200

Alternative information that can be used if address is incorrect

Phone number, DDA higher level of authentication

200

How many delays day would a merchant have if they are on Conditional Approval?

3 or 5

200

The merchant and I have the same access to this tool

Clover Dashboard

300

If there's a D for etf what should we inform the merchant?

Tell them to review their MPA

300

Which pricing structure only requires a merchant  to swipe the card to get the best Discount rate 

Entry Mode 

300

Where all phone numbers and transfer process is located.

Departmental Transfer

300

What can prevent a transfer from being deposited in a merchant's account.

ACH rejects

300

Where can I locate if a merchant would be billed for an Early Termination Fee

Qualification and  Program

400

What does RSA stands for ?

Revenue Sharing Alliance 

400

5104 is my Program Code

Surcharge

400

List 3 top level methos of authentication

Batch, OTC, Deposits, Transactions

400

How much is a merchant billed for BUW?

24%

400

WHere can we see open batches?

FDPOS or Clover Dashboard

500

Which year was Fiserv founded ?

1984

500

335 is used to identify me

Flat Fee

500

Merchant's relationship is needed for this call type

Cancellation/Legal and non-legal changes/financial impacting/ETF 

500

This should not prevent you from submitting a cancellation request

Collection Balance

500

Before me come the great one to take inbound and outbound calls. We sync as one 

Genesys Satellite