Questions
What started the Fitco creation?
Xpo Mall didn't provide the capabilities studios needed for retail assortments and planning
What is the studio reach available upon Fitco Launch?
3,000 studios
What can Studios Experience during the ordering process?
Seamless ordering
A streamlined ordering system and processing
Retail - all in one location
Will Fitco only have approved vendors on the site (yes/no)?
Yes
When Will the Fitco Transition Happen?
Dec 1
Is Fitco and Thirty Three Threads a joint entity?
No, they are their own separate entities
what is the key phrase for the difference from the Xpo and the new fitco retail experience?
Retail Reimagined
What is Fitco TV?
Online platform for retail support:
-Product information
- Merchandising
- Key selling points
- All vendors will be supported in Fitco TV
Thru Fitco- If studios place an order that has multiple vendors in the PO, will they receive multiple invoices per vendor for the one purchase they made on Fitco?
No, they will only receive one invoice for the entirety of the order they placed
What is purchased from Fitco and what is purchased from Xpo?
Fitco- any items for retail
Xpo- items for Studio/equipment use that are not being sold
Fitco stand for?
Fit Commerce
Does Fitco offer financing terms for Franchises (yes/no)?
yes
Are we bringing the same vendors from Xpo to Fitco?
No- we are working towards a curated assortments of vendors
How does the Fitco Platform differ from the Xpo Mall?
- Seamless
- Easy to use
- All in one platform
-Expanded assortments
- Greater Availability
What will happen to credits on the Mall?
They will move over to Fitco
If you have questions in regards to 3rd party vendors for Fitco- who do you reach out to?
Tove Aaronson
What does Fitco bring to the table?
We bring global scale, category-leading products, unmatched service and cutting-edge digital tools which results in faster, smarter, and more profitable retail across all vendors.
What are 2 of the Fitco Value to Franchisees?
- Unique Design
- Improved Availability
- Centralized Ordering
- Better Merchandising
What is Fit Pay?
Fit Pay is available to all franchisees on an approved credit basis. It lets you buy now…and spread the payments over 90 days, so cash flow finally stops inhibiting growth.
Will Fitco Replace Nuorder?
Yes
What does Xpo RDO team stand for?
Regional Directors of Operations
Will Planograms be available via Fitco?
Yes, Starting December, studios can receive monthly recommended merchandising plans by franchise brand—what to buy, how much, and how to present it across categories. Studios can also book 1:1 sessions for tailored assortment and merchandising tips.
Who is the incredible person behind all the Fitco TV videos for brand visibility and product knowledge?
Olivia Cirignani
Is there a customization option on Fitco?
Yes, platform allows for easy customizations options through a drag and drop system
What are 2 out of the 8 ways Convention be different this year?
Pre-convention meetings on Saturday and Sunday
New more efficient format pre-convention
Smaller show floor
Increased focus on integration of retail
Franchise booths hallway move to show floor
Franchise booth integration with 33Threads
33Threads staffing franchise booths
33Threads booth “open” 10 X 30