When would you lend a lock to a patron?
Never - avoid lending locks.
They can purchase upstairs.
We cannot watch bags/belongings behind desk.
What are 5 items of equipment you need to set up for aquafit?
Mic, mat, stool, dumbbells & belts
What 3 items should you take when leaving the building during an evacuation?
Emergency Blankets
Radio
Keys/iPad
How do you safely change the attachment on the cable lat pulldown?
Remove weight.
Lower bar.
Use two hands (or assistance) to remove.
Carefully connect desired bar.
What are 4 new duties of the fitness team?
Setting Up
Taking Down
Checking Washrooms
Cleaning/checking Gymnasiums
Where are the emergency blankets stored?
Mirror Fitness Storage
When should you lend out the weighted vest?
This is for PT clients only.
We cannot allow all patrons to use, they will wear out quickly.
We need to be consistent in this.
What are 4 rules of the walking track?
Children within reach/sight.
Walk the right direction.
Footwear.
Under 14s must be with an adult.
Who should you call if someone answers YES to concussion on head injury form?
EMS/911
What do you do/say if someone wants their device charged?
Sorry we cannot be responsible for your belongings.
Ensure your device is charged before you come or bring a charger.
What do you do if someone hasn't paid to use the facility?
Take their name, ask them to leave & add to tracker.
What do you do if you see a patron entering the elevator during an evacuation?
Advise them we cannot use in emergencies.
Assist them down the stairs.
What do you do/say if someone doesn't have the correct footwear in fitness centre?
Ask if they have clean indoor athletic footwear.
If not they must leave.
Either way, log in tracker.
What do you do if you check the washrooms first thing and find them dirty/messy?
Use damaged equipment form & take a photo.
There is a missing persons call over the radio, what do you do?
Meet at front desk.
Follow instructions.
Search designated area.
Radio when area is clear (or if person is found)