Customer Service
What is the sales and member services email address?
info@recreation.ucla.edu
What is UCPD's phone number?
(310) 825-1491
What is the time limit on cardio equipment while others are waiting?
30 minutes
How often should counts be done?
Every hour or as directed by manager staff.
Name all four Fitwell facilities.
BFIT
Drake
JWC
KREC
How much does a Recreation membership cost per month for staff and faculty that pay through payroll deduction?
$49/month
What is the ratio of chest compression to rescue breaths in proper CPR?
30:2
How long do students maintain their student purchasing eligibility following graduation? In other words, when does Recreation officially recognize them as an alumni vs a student?
One full quarter following their graduation date.
What should you do if a line has formed for a cable machine in your facility?
Encourage participants to work in with one another if they want to.
Other than JWC, which Recreation venue is currently under construction?
Sunset Canyon Recreation Center
What is the name and email address of the Fitwell full time staff that oversees personalized services (PFT, Nutrition, etc.)?
Liz Au
lau@recreation.ucla.edu
What are Fitwell's 5 steps to responding to an emergency?
1. Check
2. Call
3. Care
4. Clean-up
5. Connect2 Report (Document)
How old does a patron need to be to utilize any piece of fitness equipment in a Recreation facility?
16 or older
What was the most likely cause of the broken pin in the picture referenced here?
A weight plate being secured by the pin on a weight stack.
When is Morgan Monroe's Birthday?
April 30th
A patron calls the desk saying they have a hold on their account but they are a club sport athlete and need to use the gym for their training. Can they get access?
No, they should check their myUCLA to resolve the hold and note that the process can take 3-5 days.
A patron is feeling lightheaded and dizzy after their workout. Their skin is also pale and they said they felt like they fainted a minute before. They are now seated and alert, and they have specified that they do not want you to call EMS. Do you call EMS in this situation? Why or Why not?
Yes, the patron's symptoms may be signs of a life threatening condition, and we do not need their permission to call EMS.
Where can patrons film/photograph themselves in the Fitwell Facilities?
No photography or video recording is permitted anywhere in Fitwell Facilities.
Where should you report building maintenance issues for your facility and where should you report equipment maintenance issues?
Facility Maintenance - Troublecall Desk (facilities.ucla.edu) or Housing (BFIT)
Equipment Maintenance - FacilityVitals Ticket
How many calories are in one strawberry Uncrustables sandwich?
210
What is the UCLA Recreation department mission statement?
To create inclusive and accessible spaces and experiences where all are empowered to pursue their wellbeing.
How many AED's are at each Fitwell Facility and where are they currently located?
BFIT - 2
Drake - 3
JWC - 3
KREC - 1
What steps must be completed to restrict a patron's access following a conduct issue?
1) Complete an incident report
2) Restrict their access on Fusion
3) Add a note detailing the nature of the restriction
4) Email the patron and cc the facility manager(s)
Name three things you can and should be doing when supervising the floor in your facility?
Answer's will be accepted at Danny's discretion
What year did the John Wooden Center originally open?
1983