Auxilia. Workers -
Cleaners & Maintenance
Cleaners & Maintenance
A cleaner arrives at school late, and the classrooms are left untidy before the students arrive. What good work ethic is being challenged and how can this be improved?
Punctuality and Responsibility – "Being on time and ensuring that the classrooms are cleaned before students arrive to create a positive learning environment."
A watchman is engaged in conversation while on duty and misses seeing a parent trying to enter the school after hours. What work ethic is being overlooked, and how can the situation improve?
Answer: Vigilance and Focus – "Remaining alert and attentive to your duties to ensure the safety and security of everyone on school premises."
A cook notices a colleague not following the safety procedures when using a sharp knife. How should the cook respond?
Answer: Safety and Responsibility – "Politely reminding the colleague to follow the proper safety procedures to prevent accidents and maintain a safe environment."
An IT technician fixes a computer issue for a teacher and takes the time to explain what happened, ensuring the teacher understands for future reference. What work ethic is shown?
Answer: Knowledge Sharing and Patience – "Taking the time to educate and ensure others understand, fostering a culture of learning and support."
A secretary is tasked with handling a complaint from a parent and responds calmly, offering a solution. What good work ethic is displayed?
Answer: Professionalism and Problem-Solving – "Maintaining professionalism while addressing concerns and finding a resolution."
A maintenance worker ignores a broken faucet in the bathroom, which causes water to spill into the hallway. What work ethic should have been followed to prevent this?
Attention to Detail and Responsibility – "Addressing issues promptly to avoid bigger problems and ensure the safety of students and staff."
A watchman/security sees a staff member arrive late and doesn’t say anything to avoid conflict but allow him/her to sign earlier. How should the watchman respond?
Answer: Respectful Communication and honesty – "Addressing the issue politely and professionally to encourage timely arrival and maintain the school’s standards that no one is treated partially."
A tuck shop worker makes sure to clean the area after serving each customer, even when it gets busy. What good work ethic is displayed here?
Answer: Pride in Work and Cleanliness – "Ensuring the work environment is clean and presentable for all students and staff."
A science lab technician leaves chemical bottles open after finishing a class, creating potential hazards. What work ethic should be followed in this situation?
Answer: Safety and Responsibility – "Always securing materials and following safety protocols to protect students and staff."
A bursar misses a deadline to process payment for school materials but immediately informs the principal and finds a way to correct it. What work ethic is demonstrated here?
Answer: Accountability and Communication – "Owning mistakes and taking swift action to resolve the issue while keeping relevant parties informed."
A cleaner overhears a teacher discussing an issue in the staff room but doesn’t join the conversation, instead focusing on the cleaning tasks. Why is this good behavior?
Answer: Focus and Professionalism – "Respecting others’ space and staying focused on the cleaning tasks without engaging in unnecessary conversation."
A watchman notices his/her counterpart is not reporting for night duty but instead sends a friend/family member to work in his/her stead. What is the proper work ethic that should be followed here?
Answer: Responsibility and Accountability – "The watchman should immediately report the situation to the supervisor or relevant authority, ensuring that proper protocols are followed. Responsibility and accountability are essential to maintaining the safety and security of the school. Substituting someone without prior approval compromises the integrity of the role and could jeopardize the school's security."
A cook overhears students complaining about the food quality but doesn’t respond negatively, instead using the feedback to improve. What good work ethic does this reflect?
Answer: Openness to Feedback and Improvement – "Using constructive criticism to better the quality of service and enhance the school’s dining experience."
A secretary overhears a rumor about the principal’s decision and clarifies the facts professionally. What work ethic is displayed?
Answer: Integrity and Clear Communication – "Ensuring transparency and preventing the spread of misinformation in the workplace."
A cleaner notices a messy staff room and cleans it without being asked, despite having a busy schedule. What work ethic does this demonstrate?
Answer: Proactivity and Initiative – "Taking ownership of the work environment without waiting for instructions to ensure a clean and welcoming space."
A watchman receives a complaint about a school event’s noise levels and professionally reports it to the principal. What work ethic is being followed?
Answer: Professionalism and Respect – "Handling complaints with professionalism, ensuring that all concerns are addressed in a calm and respectful manner."
A tuck shop worker kindly listens to a customer's special request for their dietary needs. What work ethic is demonstrated here?
Answer: Customer Service and Empathy – "Understanding the needs of others and accommodating them with care and professionalism."
The system administrator notices that a critical software update hasn’t been performed and takes the initiative to update all systems. What work ethic is being shown here?
Answer: Proactivity and Responsibility – "Taking ownership of the school’s technology and ensuring systems are maintained."
A maintenance worker has to repair a door that’s been reported as broken for weeks. Instead of just fixing it, they report the situation to ensure the issue is fully resolved. What work ethic is being followed here?
Answer: Accountability and Communication – "Ensuring that the problem is fully addressed and all relevant parties are informed of the situation."
A teacher asks the watchman to help her carry heavy boxes of supplies to her car. Although it’s not part of his job, the watchman politely explains that he is unable to assist. What work ethic does this demonstrate?
Answer: Honesty and Professional Boundaries – "The watchman shows integrity by being honest with the teacher about his limitations and respecting his professional boundaries. This helps maintain clarity and ensures that duties are carried out efficiently, without overstepping roles."
A cook notices that the food portions for a large group are too small and adjusts the meal prep accordingly without being asked. What good work ethic is displayed here?
Answer: Attention to Detail and Proactive Action – "Anticipating needs and taking initiative to improve the outcome without waiting for instructions."
The principal’s secretary maintains confidentiality about a sensitive issue while remaining professional in all discussions. What work ethic is followed here?
Answer: Confidentiality and Discretion – "Respecting privacy and handling sensitive matters with care and professionalism."