Flex Guide to MOS Discovery!

Flex

100

What does a MOS log into at the start of their day?

Talk-Desk

200

We trained originally to do both D2Me and...

VOB

300

What is the unofficial official nickname of Flex Guides?

FlexiBobs

400

How many total teams are now working as flex guides for D2Me?

Four (4)!

Aces, 100DeBres, The Yaks, & Tori-Allstars

D2Me

100

How long does a D2Me (Initial) usually take?

45- 60 Minutes 

200

What are the two reward amounts a member can recieve?

$50 or $100

300

Whats the one word we shouldn't use when "offering" a D2Me?

FREE

Macros

100

What MACRO do we use when a member doesn't answer our call?

.na

200

What MACRO do we use if a member is admitted into the Hospital or SNF?

.inpatient