Action Planning
Where can you find Action Plan templates?
The FLIGHT DECK Activation Hub!
Who uses Standard Work
Operators, Leaders, Teams, Everyone! (Accept any of these)
What are the 4 or 5 categories that focus the performance metrics
Safety, Quality, Delivery, Cost, or Safety, Quality, Delivery, Inventory, Productivity
What are a series of interlocking rhythms or meeting cadences that bring the right level of information, decision making and problem solving to the appropriate leadership levels.
Operating Cadences
Name 3 of the multiple components of an action plan
Title, problem statement, team, objective, action, date, impact
What must be in place before any work can be completed to improve a process
Standard Work
What are the only two colors that can be used for performance metric visual mgmt
red and green
What do the acronyms DOR, WOR, and HKR represent
Daily operating review, weekly operating review, hoshin kanri review
What does every KPI and TTI require
An action plan
Fill in the blank
Standard work documents the
b _ _ _ k_ _ _ _ w _ _
to complete a task or process
best known way
How many seconds should a visual signal of performance be perceived by the user
3 seconds
What are the 4 key cadences of a healthy business operating system?
DOR, WOR, MOR (will take HKR), Annual budget review,
In GE Aerospace, when should you launch a Problem Solving Report (PSR) in relation to your action plan and KPI status
You launch a Problem Solving Report (PSR) when the KPI is red and the action plan is green (on track). If the KPI is red and the action plan is also red, you focus on getting back on plan without launching a PSR.
What are the three hieracrchy tiers of standard work
Standard Operating Procedure (SOP), Master Instruction (MI), Detailed job Instruction (DJI)
What is the visual tool that combines a run chart and a pareto chart to visualize trends over time
Paytner Chart
What are the performance targets managed by a Hoshin Kanri Review called?
TTI - Targets to Improve
Where should the impact from a KPI/TTI action plan flow
To the KPI/TTI Bowler
What are three components of standard work
Content, Sequence, Timing
What is a physical or digital space where strategy meets execution?
Obeya
What is the process used for a peer review of an operating cadence against standards and ideal state
Process Confirmation Process