NFIP Manual
Policy Dashboard
Monetary EN
Non $ EN
New business
100

True or false: Section 6 is "How to cancel".

True

100

This section shows you the payments made, refunded and declined. 

Transactions

100

True or False: Increasing content coverage is a Monetary endorsement

True

100

True or False: Increasing building coverage is a non monetary endorsement.

False

100

The declaration page is only available once payment is made and the policy has been... 

Approved.

200

To search keywords in the manual what keyboard buttons would you use? 

CTRL F

200

The button allows you to change the Mortgage clause, named insured, named additional insured and mailing address. 

Non $ endorsement. 


**Bonus point: When is the non $ endorsement available on the system?

200

Increasing coverage that is required by a lender is subject to a ___ day wait.

30 day wait

200

An unlisted lender is calling in to remove the current listed lender and replace with their mortgage. Can we process this request? 

No

200

Standard 30 day wait: We require payment within ____ days from the ____ date.

9 days from the application date.

300

We have received a signed cancellation request stating the mortgage has paid off. What cancellation number is this?

Cancel #28 

300

This button allows me to transfer the documents from one policy to another. 

Fix scanned images.

300

Increasing coverage that is connected to a loan (i.e new loan closing or refinance) is subject to the ____ waiting period.

no waiting period. 


** Bonus point the increase would be effective the day of the ____

300

True or false: We can change anything on the policy without a request or a phone endorsement form completed.

False.

300

If an EC is being used and is signed/dated, what else do we require in order to apply the EC to rating...

2 or more photos showing different sides of the structure from roofline to foundation, unobstructed and dated within 90 days from the submission date.


**Bonus point: Tell me when photos are not required?

400

Risk Rating 2.0 became effective on _____ and is applied to each new business policy. For renewals, effective _____ all renewals are rated with risk rating 2.0 rates. 

10-1-2021/4-1-2022

400

If someone calls in and does not have a policy number what is another way you can search for a policy? 

First and last name or property address (only need first 5 digits of the street address zip code is required)

400

Increasing the deductible is decreasing the coverage. What is the waiting period for increasing the deductible?

No waiting period. 


**Bonus point: What date would the increase in the deductible be? 

400

If an agent calls in and request to amend an insureds last name due to typo or agency error, what documents do we request from the agent? 

An agent signed request or an agents email. The request must specify due to typo or agency error. 



400

Loan Closing Wait: We require payment from the agent or insured within ____ days from the ____ date. Lenders have ____ days from the ____ date.

We require payment from the agent or insured within 9 days from the closing date. Lenders have 29 days from the closing date.

500

You will be able to find the maximum coverage limits for different occupancies in this section. 

Section 3: How to write


Bonus point*** What page of Section 3 is this on? 

500

I would find the foundation type, residency, primary residence indication and indication to if an EC is being used under this tab as well as other rating information here.

Dwelling

500

Decreasing the deductible is increasing coverage. What is the waiting period for decreasing the deductible?

30 day wait


**Bonus point: Can you decrease the deductible mid term? What documents are required? 

500

If the declaration page is unavailable (I.e The renewal is not paid or the new business has not been approved) what documents can we provide to the agent/insured and/or lender?

A copy of the invoice and application

500

Name all forms of acceptable documents for Proof of Primary residence

Homestead Tax Credit form for primary residence;  Automobile registration; Proof of insurance for a vehicle;  Documents showing where children attend school; or  A signed and dated primary residence verification statement 


**Bonus point can we use a DL for POPR?