LB ETIQUETTE
GENERAL KNOWLEDGE
PIT
COFFEE
SHOTS AND MILK
100

Baristas should be how far from a car when line busting?

An arms length
100

What are DB main giveback days?

D14D

Dutch Luv

B4K

100

Build a md iced blue razz flavored water

In mix cup

2 scoops blue razz

Dutch h20 water bottle to the 12 oz line

Ice and Tom Tom

100

Build a medium iced nitro annihilator

In a mix cup

1 scoop cho mac

2 oz breve

1 nitro can

Ice and Tom Tom

100

What do we make nitros in?

Mix cup

200

Dom is line busting and realizes the line is out the parking lot and there are gaps between the cars. What should he do to maximize the capacity for the line and keep it moving?

Hustle and close gaps

200

What are some of the modifications we charge for? 

Drizz and floats

Alt milks

Extra sweet 

Soft top

200

Build a lg iced strawberry lemonade with coconut milk

1 scoop starwberry

2 oz coconut milk

Lemonade to the 16 oz

Reduce ice for cream

200

Before handing a drink to cutie you should:

Double check label, make sure it is the right drink

Wiped down and clean

Double check finishing touches

Repeat the order back to cutie

200

Milk temps: 

Not so hot

Warm

Regular

Extra

100

125-130

150-155

165-170

300

Gavin is line busting and took 5 orders when a walk up customer arrives. Where is the walk up customer queued in line?

Next in line

300

Reasons to give a cutie a free drink

Bday

Bad day

Drink not db standards

300

How many oz of bunn water do you steep 1 earl grey tea bag in? 2? For how many minutes?

1 bag = 3 oz

3 bag = 6 oz

1 min steep

300

I want pumpkin soft top on my nitro. How does you make standard flavored soft top?

1/2 scoop pumpkin

2 scoops soft top

300

What is tepid temp?

100

400

Stay safe when linebusting by wearing ____ and using ____ when possible

Hi-vis vest and sidewalks

400

Standard order of operations for an iced rebel?

Ice, rebel, flavor

400

Build a lg extra sweet kiwi honey black iced tea

2 scoops kiwi

2 scoops honey

Black tea to the 16oz line

400

What is the top sweet layer of a shot called

Crema (don't use shot if its not intact)

400

Do all our milks have naturally occurring sugar in them?

Yes and please ask and educate the customers!

500

When charging a customer out you must (3):

Read back the order

Hand the iPad to the customer for the tip screen/sign

Ensure the customer acknowledges the tip


500

Mix lines for lite iced

sm, md, lg

sm= 12 oz

md= 18 oz

lg=24 oz

500

Build a sm iced extra sweet honey vanilla green tea soda 

1 scoop honey 

1 scoop vanilla

half soda half tea to the 8 oz line


500

Build a sm cold pour sf 911

1 scoop sf irish

6 shots

cold breve to the top

500

How many days past can you use an expired milk for?

0 don't serve it you animal