IMZ Who needs me?
Shingrix
Who is 50+ & 19-49 Immunocompromised patients.
Which flu vaccine should be used for <18yo?
What is Fluarix/Flulaval.
What does TIP stand for?
What is Targeted Intervention Program.
TRUE or FALSE. Technicians can close ConvergeRX IMZ sessions.
What is TRUE. RPHs/Techs can close sessions. Clerks cannot close sessions.
This is what NPS stands for and what percentage of customer satisfaction we aim to reach
What is Net Promotor Score and >95%
RSV
Who is 75+, 60-74 with underlying conditions, pregnant women (32-36 wks)
Which flu vaccines are approved for seniors by CDC?
What are Flublok & Fluzone HD
What does CMR stand for?
What is Comprehensive Medication Review.
True or False. ConvergeRX Immunization sessions can be completed as unsuccessful.
What is TRUE. IMZ sessions should be completed once outreach to patient is made regardless of outcome.
This is how little RTS we aim for and how we get there
What is <4% and calling day 5/7/9/11
Covid booster
Who is over 12yo with 2mo since last booster
Which flu vaccine is should you use for those with egg allergies?
What is Flublok
What is the only exception to the PRIMARY patients only rule?
Name 3 current incentive sessions.
What are BP Program ($30), Pen Needle ($13), Pen Needle Conversion ($13).
3 Things we say to customers earning a 20% off coupon
What is Welcome to our pharmacy! Congratulations on earning a 20% off cpn! Your cpn expires in 30 days, please use ASAP!
Pneumonia
Who is 65+ or is 19-64 with underlying conditions (smoking/asthma/COPD/diabetes/heart disease)
What is the new indication for Fluzone HD this year?
What is those with solid organ transplants.
What type of TIPs can technicians complete on their own?
What are Needs Refill and Adherence Type TIPs.
Med Adherence sessions are expected to be completed by this day.
What is end of day Wednesdays.
The Healthy food delivery program offered as a MediCal benefit
What is Bento
Flu
Who is 3 or older
Which strain was not included in this year's formulation?
What is the B/Yamagata.
Your OUTCOMES account becomes deactivated after how many days of inactivity?
What is 60 days.
What is the maximum incentive you can earn if you complete all LAMP sessions for a patient?
What is $115 over a course of the year ($100 for sessions + $15 end-of-year bonus).
3 MUST DO items when an IMZ notice appears during PV
What is sticker the receipt for each indicated shot, print the prepopulated consent form/CAIR report & call RPh to pick-up to make a strong recommendation during customer pick-up