EHR
This houses all documentation for each patient, including notes, letter and intake paperwork
Patient's Chart
This tab shows all past and future appointments
Appointment Activity
DOUBLE JEOPARDY
This is the platform that Nystrom uses for all telehealth appointments
Zoom
This needs to be completed to see a provider at Nystrom and Associates
Billing and Consent Form
Work at the front desk of each Nystrom and Associates clinic location and are responsible for caring for patients in person
Front Office Associate
This houses all tasks assigned to the Front Office Associates specifically for your clinic
Admin Task Basket
This is where we can view all appointment's scheduled each day at your location
Appointment Management
This is where you go to clock in and out
KPAY
DOUBLE JEOPARDY
This form is what we use to request mental health records from another entity
Mental Health Release of Information (ROI)
Work on-site at Nystrom and Associates clinics that have telepsychiatry providers and are responsible for working directly with telepsychiatry providers and patients
Psychiatric Administrative Specialist
This task basket houses all messages sent from patients directly to their provider
Follow My Health Front Desk Messages
This is the tab we use to update demographics
Registration
This houses all administrative resources
Admin SharePoint
Every Outpatient Therapy and Psychiatric patient 12+ needs to fill out one of these
PHQ-9/GAD-7
Focus exclusively on scheduling SUD assessments and orientations, Suboxone, and Driving with Care appointments
SUD Admissions
DOUBLE JEOPARDY
This is where only psychiatry providers send requests to schedule follow up appointments
Worklist
These should be reviewed before taking any action before scheduling a patient
Pop-Up Notes
This form is used to explain the policies and procedures regarding our medication management program
Psychiatric Services Consent and Information Agreement
Are an added resource and support for both Administrative Site Managers and the Front Office team. They assist with training, observing workflows and coordinating duty coverage
Front Office Associate Lead
This is where we track no show/late cancels for psychiatric intake appointments
FYI Tab
Upon completion of the Billing and Consent form, this is where admin staff need to enter the expiration date of the form
HIPAA Statement Expiration
This program is to assist you in taking screenshots on your computer
Snipping Tool
This is the form that indicates if our patients would like to be called regarding our dietician services
Health Screening Questionnaire/ Dietician
DOUBLE JEOPARDY
Have extensive knowledge regarding patient insurance coverage, provider areas of experience, and schedule availability at each Nystrom and Associates location
Intake Scheduling Coordinator