General
Billing Indicators
Account Activities
Adjustment Codes
Epic
100

The number of days to defer an account with a balance of $10,000 or greater. 

What is 14 days? 

100

When working in work queue 15562 Missing Medicare/Medicaid Contractual, this billing indicator should be added to remove the account from the work queue. 

What is billing indicator 2129?

100

This Account Activity is used to route an account to the billing department to review for a primary rebill. 

What is Account Activity 958?

100

This adjustment code is used for Hospice of Chattanooga contractual adjustments. 

What is adjustment code 129?

100

This button/key is where you would go to enter a HAR number to pull up an account for review.

What is "Hospital Account"?

200
This box should always be checked when submitting a contractual adjustment, in order to prevent PIC from placing a duplicate adjustment. 

What is the "Allowance Adjustment" box?

200
This billing indicator is used to send an account for DRG review.

What is billing indicator 261?

200

This Account Activity should be used when EES needs to review an account. 

What is Account Activity 1078?

200

This adjustment code is used to submit an adjustment for Bluecare TNCare contractual adjustments. 

What is adjustment code 126?

200

This tab is where you would go to review all the payments and adjustments posted to an account. 

What is the Tx Inquiry tab?

300

This box needs to be checked when posting an adjustment to remove/update the previously posted incorrect contractual adjustment. 

What is the "Reverse previously posted" box?
300

This billing indicator needs to be used in addition to the primary billing indicator used when routing an account to the denials team for review. 

What is billing indicator 1005?

300

This Account Activity should be used to route an account to the billing dept for secondary rebill review. 

What is Account Activity 960?

300

This adjustment code is used for Cigna Healthspring contractual adjustments.

What is adjustment code 127?

300

This is the tab that will show you which billing indicators are currently listed on the account, as well as what work queues the account is currently on. 

What is the "Status Summary" tab?

400

This is the amount of the 2022 self-pay discount for a Chattanooga facility account. 

What is 56.6%?

400

This billing indicator is used when an account is registered with the incorrect plan code. 

What is billing indicator 975?

400

This Account Activity is used to open a closed account.

What is Account Activity 478?

400

This adjustment code is used to place a debit balance on the insurance bucket for a United Healthcare managed care account. 

What is adjustment code 229?

400

This tab is where you would find whether an itemized statement has been generated. 

What is the "Account Summary" tab?

500

This is the  number of days an account should be deferred when sending to the billing department for review. 

What is 7 days?

500

In addition to adding the plan code, this billing indicator must be added in order to send a MVA/TPL account for review. 

What is billing indicator 2049?

500

This Account Activity is used to generate an itemized statement. 

What is Account Activity 4508250072 ("Send Detail Bill")?

500

This adjustment code should be used on the expected amount when we are past the timely filing deadline to submit a claim.

What is adjustment code 3181?

500

If a claim does not need to be rebilled, this tab is where you would go to add the comment "Relay-Move to PIC". 

What is the "Claim Info" tab?