Labor Relations
ACTS
UNIONS
Health Systems
Systems Theory
100

Non-binding third party involvement, most widely used form.

What is Mediation?

100

An act to provide for the right of female workers to be granted maternity leave by their employers and to be paid maternity pay in some cases.

What is Maternity Leave Act?

100

An action in which unionized workers leave their jobs and refuse to return to work until certain demands are met by management.

What is Strike?

100

The first point of contact between an individual and the healthcare system is defined as:

What is Primary level health care?

100

A way of studying a system as one unit instead of its individual parts.

What is Systems theory?

200

Historically, unionization was formed as a result of.

What is the industrial revolution?

200

This Act relates to the protection of workers in relation to the payment of wages.

What is Minimum Wage Act?

200

Organize workers in different occupations in a firm including skilled and unskilled workers.

What is Industrial Unions?

200

The transfer of authority from central to local government is referred to as:

What is Decentralization?

200

A group of individual parts that work together to form a unified whole.

What is system?

300

Is the entire relationship between a union and the employee, including the administration of a collective agreement.

What is collective bargaining?

300

An act to eliminate discrimination between the sexes in the payment of remuneration for the doing of similar work.

What is Equal Pay (for Men and Women) Act?

300

Which political party formed the National Workers Union?

What is PNP?

300

The only human disease eradicated to date has been:

What is Smallpox?

300

Anything that enters a system (money, resources, materials, effort)

What is input?

400

A form of decision making in which two or more parties talk with one another in an effort to resolve their opposing interests.

What is Negotiation?

400

Covers the separation payment whenever an employee is being made redundant or terminated.

What is The Employment (Termination and Redundancy) Payments Act?

400

Union that represents nursing in Jamaica.

What is NAJ?

400

Lab testing is an example of what component of the healthcare delivery system?

What is Services?

400

Process that converts input into a final product or service.

What is Throughput?

500

Head disputes between unions and employers and render final and binding decisions.

What are arbitrators?

500

An Act to enable wage regulating authorities to make provision for holidays and holiday remuneration for workers.

What is The Holidays with Pay Act?

500

Physical therapists are represented by a union, nurses are represented by a separate union, and pharmacists have yet another union within a single agency.

What is Occupational unionism?

500

All members of the team dependent on each other. This term is commonly referred to as:

What is Interdependence?

500

Anything that pinpoints problems in a system before the output is complete.

What is Control?

600

Are allegations that the collective agreement or an employment statute has been violated, together with the remedy that is claimed to rectify the situation.

What are grievances?

600

Provides a legislative framework for recognition, industrial dispute resolution and statutory arbitration.

What is Labour Relations & Industrial Disputes Act?

600

Industrial action by a trade union in support of a strike initiated by workers in a separate corporation.

What is Sympathy Strike?

600

Staff that administers healthcare delivery systems

What is Healthcare personnel?

600

Which part of systems theory is the process of monitoring outputs to determine whether or not the system is working?

What is Feedback loop?

700

Eliminating jobs for the purpose of improving efficiency and economic returns is referred to as?

What is Downsizing?

700

Confers on the Nursing Council of Jamaica the power to control the education and training and the practice of nurses, midwives and assistant nurses in Jamaica.

What is Nurses and Midwives Act?

700

The nurses carry signs with messages asking potential patients to seek care elsewhere. The nurses are participating in?

What is picketing?

700

The World Health Organization has how many member states from around the globe?

What is 192?

700

A specific, stated purpose

What is Mission or objective?