Things you need to know
How do you clock in ?
1.Dial #8000
2.Enter your 8 digit badge number
3.Enter your pin
4.Choose one of the following options
1.Punch in or out for your shift
2.Punch in or out for your meal
4.Change your AC
5.After selecting an option, select either 1 to approve or 2 to dispute.
•If you dispute it, you will have to contact ESO to get your time corrected
Explain how the day bottles work?
The All-Day Drink Bottle
Can be refilled for FREE the day of purchase and 6.99 to refill for the day after the day of original purchase
What can you not refill?
Red Member Bottles or Metal Tumbler
Personal Sports Bottles
Any Paper Cups that are sold at the park
Season Bottles from the previous seasons
What are some things you can access at the Harbor Center?
Scheduling Office, HR, Break Room, Employee Cafe, Lockers, and Employee Restrooms
List the colors for the Name Tags and what they mean
yellow 14-15
orange 16-17
white 18+
What forms of payment do we not accept?
Cash
Checks
Expired Coupons
Other parks coupons/vouchers
What to do for Scheduling Concerns?
ESO if you are running late or unable to make it to your shift
This is the only acceptable way to call in for your shift
Proper documentation must be submitted to excuse points
817-640-8900 EXT. 7122600
SFOTESOGroup@sftp.com
Hurricane Harbor Scheduling Office
Any scheduling issues or questions can be answered by the scheduling office located in Harbor Center
817-640-8900 EXT. 7242559
HHAOffice@sftp.com
MobileMoney Prepaid Cards
Guests can get a card from mobilemoney kiosks around the park anytime
No fee to obtain a card
Cards can be loaded to value anywhere from $1-$500
The cards can be spent anywhere in the United Stated that accepts MasterCard
Guests can use the website on the back of the card to check the balance
What personal items are you not allowed during your shift? And where are they to be placed
Electronic devices, cash, food.
Lockers in Harbor Center
How to log in to sixflags.team and what is that used for?
1.Click on Employee Portal
2.Company: SFOT
3.User Id: (6-Digit EID)
4.Password: (Your Clock-In Pin)
Schedules, Time off requests, Availability, Timesheets, Notifications
Labor Laws
15: No more1 than 7.5 hours a day, no later than 8:30PM, No more than 37.5 hours in a week, while school is in session, No more than 7.5 hours a day, No later than 6:30PM, No more than 15 hours a week, No more than 2 workdays in a school week
16-17: No restrictions, can't work during school hours.
18+: No restrictions, can't work during school hours if still in high school.
What can you not do while you're on break?
Visit other buildings you're not scheduled in, ride any rides, use your phone in the guests View
Important Phone Number
3150- Security Dispatch
2828- First Aid
5555- Emergency Number
2600- ESO
2559- HHA Scheduling Office
All 5 Dining Plans
One Meal All Season Dining Add-On: One meal Every visit for the Season
Two Meals All Season Dining Add-On: Two meals Every visit for the Season, 4-hour interval
Two Meal All Season Dining All Parks Add-On: Two meals Every visit for the Season at all parks, 4-hour interval
Unlimited One Day Dining: 1 meal or snack every 90 minutes and an all-day drink bottle
One Day Dining Deal: 1 meal, snack, and regular beverage
What is Time Fraud and why is it not allowed ?
Being paid for time you did not work
Clocking in from your break at another location and not returning to your location
Leaving your location without approval
Clocking in or out for your shift anywhere else but at your location
Committing time fraud will result in disciplinary action up to and including termination