Organization's start with outputs when writing this because outputs provide a direction in reaching goals.
What is a mission statement
Overarching principle that guides decision making
What is a goal
uAbility to attract others and to be followed
What is charisma
The act or skill of controlling and making decisions about a business, department, etc.
What is management?
A decision that follows established procedures and is routine.
What is a Programmed Decision
The meaning of SWOT analysis
What are strengths, weakness, opportunity, and threats
The "T" in SMART
Time-bound
One person making all strategic decisions for employees is
What is Autocratic Leadership
A manager's personal attributes, knowledge, behavior, communication (written and verbal), and collaboration are known as this type of ability.
What are Human Skills (aka Soft Skills)
Decision Tree and Cost Effectiveness are types of _____________ decisions.
What is an individual decision?
Describes the outcome
The vision
Create goals and objectives based on the mission, vision, and the environment is a step in this
Strategic Planning
Leads without a management “title”
What is an Informal leader
This type of manager is closest to the customer and requires these type of skills.
What is a front-line manager and technical skills
This decision making technique used to generate a consensus of an expert opinion.
What are Delphi Groups
Mission statements should be __________ and use ___________
What is concise and direct language
This is narrow, percise and measurable
What are objectives
This is the source of a leader’s influence over employees
What is power
This position directly responsible for accomplishing the goals where this position is considered an advisory or support position.
What are a line position and a staff position?
The 80/20 rule that 20% of the cause generates 80% of the problem.
What is Pareto Analysis
Principles that guide your actions towards the goal
Values
"Develop an increased understanding of careers in health education," is an example of a
Goal
Legitimate, reward and resource power is called this
What is positional power
This flat layout of managerial arrangement is also known as this and requires this level of skill.
What is a horizontal organizational chart and higher skill workers
This type of decision making is a process used by 2 or more parties to reach an agreement.
What is Negotiation