You gotta know it 🤷🏽♀️
When using your discount card, who is to hand the money to the cashier?
The employee
What is building the basket?
Adding onto a sale
Customer may use their points to earn money off their next purchase…..
What is …
FLX Cash
A customer comes in looking for socks and you notice they only pick up one pack, should you do anything else?
Yes! You should ask if they’d like to add on a second pair to get our buy one get on 50% off sale.
A customer asks how to gain exclusive access to a raffle. What tool could they use to help better secure their spot?
What is an FLX Boost
How much discount is loaded onto a part timers card every month?
$250
Customers can save up to 40,000 points at a time a month.
True or False
True
When suspecting a customer of stealing what do you do?
-Notify the manager on duty and maintain good customer service.
What are the point levels to FLX?
$5- 15,000
$10-30,000
$20-60,000
How many days does a customer have to fill out their survey on their receipt?
What is…
14 days