Footwear Merchandising
What should you do with a potential mismate as soon as you find it?
LOOK FOR IT
What is the log in to the Team Member App?
Your 6 Digit & 4 Digit Pin. (The same as the registers)
True or False: Academy card holders get 5% off when purchasing gift cards.
False.
Revel, Anthem, Hyperion Tempo
Brooks
This MOD spilled a full coffee on themselves on their way to work and got it all over their pants and their car.
Kevin
Name at least 4 of the guidelines for display shoes.
Smallest shoe, display sticker on corresponding box, the right shoe, zip-tied down, laces tucked, shoe stuffed, corresponding shelftalker directly below
Name one of the brands that we recommend to the customer that is looking for a good running shoe.
Brooks, Asics or New Balance
What is the name of the third party bank that Academy Credit Cards are associated with?
Comenity (Bread Financial)
Kaptir, Galaxy, Samba
Adidas
This MOD got a concussion during band practice.
Kelly
Name the 4 things that must be done to every pair of shoes when it goes on clearance?
Lid cut off, all tissue paper removed, shoes tethered together with a bungee, & a label inside the shoe and on the top right corner of the box.
For closing shifts, when should you start zoning?
Immediately. Our evening shoppers deserve the same neat shopping experience as our morning shoppers.
What's the best way you can help save the customer the most money in the situation below utilizing the Academy Credit Card?
A customer is purchasing a $500 treadmill and a $40 treadmill mat.
Upon approval, complete one transaction with just the treadmill mat and then complete a second transaction with the treadmill. The customer saves $40 instead of just $15.
Winflo, Reax, Monarch
This MOD faceplanted on the pavement walking into work one day.
Deanna
Using numbers 1-4, for the following shoes, what is the correct order to merchandise them in?
1) Nike M Court Legacy (69.99)
2) Nike M Waffle Debut (74.99)
3) Nike M Court Vision Mid (89.99)
4) Nike M Court Vision Low (79.99)
3, 4, 1, 2
Keeping style families together takes precedence over putting styles in price order.
Name three different add-ons you can recommend to a customer once they've settled on a pair of shoes.
Socks, Laces, Insoles, Cleaning Accessories, Etc.
Name the 4 ways customers can pay off their bill? (Not forms of payments.)
In store at the register, online at Comenity's website, mail in check, or by calling Comenity.
Iron Horse, Rancher, Wellington
When this MOD was 11, they dressed up as Bear from Bear in the Big Blue House and rubbed their stomach saying, "Get in my Belly" to everyone they saw.
Brittany
Name five aspects of a fully power merchandised aisle.
Sized, Price flows from expensive to cheaper, dusted, accurate pricing, runs are condensed, equal spacing between each run, etc.
In what order should an opening footwear associate on Monday-Thursday prioritize the following tasks?
Power Merch, Customer Service, Freight, Weekly Walk Tasks
1) Customer Service - customers come first, always
2) Power Merch - Must get done before anything else
3) Weekly Walk Tasks - Assess the time left in your shift & see if you're able to complete anything
4) Freight - Freight should not be done by footwear team members unless everything else is done. (exception: FTW merchandiser working new shoes)
During the application process at the register, name the 4 questions the customer is prompted to answer.
Email, Phone Number, Last 4 of SSN, Estimated Annual Income
Vigor, D-Lites, Squad Up
Skechers
This MOD had the nickname "Queball" at one point.
Deanna