SFC
Adopted in 2007
What is the Standard for Excellence
To lead and supervise a group of workers
What is a Foreman
Research shows it takes 6 times the amount
What is the cost of obtaining a new customer
Guiding the actions of others to accomplish a goal
What is Leadership
The UA big level of concern
What is productivity
Image, Productivity, Labor Management Relations
What are 3 simple things
A type of contract that defines the scope and price
What is fixed price
Someone defined getting a service or goods from you
What is a customer
Setting daily goals and communicating them to your crew
What is the simplest way to motivate
Honoring your work, doing what you say you will do
What is integerity
We do it right the first time
What is the UA motto
A contract with an undetermined final price
What is time and material
Provides the highest quality end product
What is the Rank and File
Individuals with no skills or desire
What is the unable and unwilling
Being truthful with others
What is the second level of the mastery of integerity
A declaration of who we are, commitment about what we will do , promise that clients can count on
What are the 3 components to the SFC
An agreement between the contractor and the union
What is the CBA
Finds the work
What is the contractor
A worker with skill and desire
What is willing and able
Unwelcome behavior
What is harassment
The number is fewer than one in 10
What is the number of Union Construction workers
A test that describes behavior developed in the 50`s
What is the DISC system
The union, rank and file and the union contractor
What is the three way partnership
Working together, interacting and collaborating
What is a team
The 15% performers
What is the top notch worker