Customer Service
Knowledge
Rules
People
Miscellaneous
100

Where do you take lost items?

Forest Center Desk

100

How should cake be served at Just Desserts?

One slice on its own plate

100

Who can take food home?

Nobody

100

What are Allison's and Veronica's last names?

Stevens and Brown

100

How many minors currently work at Forest?

1

200

What is the name of the customer who receives allergy meals?

Bella

200

A student employee shows up in shorts, what do you do?

Send them home to change and tell them to come back

200

Who can send students home?

Managers and supervisors.

200

Name a morning team lead

Susie, Amy R, Anna, Tenech, Jayson

200

How many dining rooms have carpet?

0

300

How many scoops of ice cream can a customer get at one time?

1

300

What time do you meet Pearl for monthly inventory?

6pm

300

What is the process to someone being written up?

One verbal warning, email Veronica and Allison, incident happens again, write up

300

How many supervisors are there and who is the most senior?

24 and Chaitrali

300

Which current supervisor has worked here the longest (including time as a student worker)?

Rithwik

400

A customer asks if they can put tater tots from Stone Grill into the Worry Free air fryer, how do you explain to them the rules/what is the rule?

Any answer that is a polite way to say no

400

What will eventually be the new closing time for Clubhouse?

5pm or 7pm

400

At what time on a Saturday night can a student cleaning North dining room put an earbud in?

After the customers have left

400

Name all three sous chefs

Rockett, Pedro, Shawn (Doyle)
400

Name three things that have changed from the end of last semester

Night cleaning crew, no carpet in West, air fryers in worry free, soft serve machine, clubhouse closing time, send emails when giving a student a warning, etc
500

What is/are the emergency situation(s) where you do not call 911?

Tornado and fight

500

What is one of Allison's biggest pet peeves?

People using phones with gloves on

500

What's the office phone number?

(812)856-2950

500

Name seven student workers

People from Fall 23

500

How many replacement shirts and hats can you get?

One shirt, no hat