ATI Way/Scheduler
Who?
Everyday Tasks
How is it done?
Bonus
100
  • What does the green dot on     the schedule mean?
  • Don't move
100

Who do you email for work comp authorizations?

wcompauthorization@atipt.com

100
  • How do you take a copay?
  • Login to instamed>pt ID      number>put in copay> hit submit
100
  • How do you scan paperwork in?
  • Nuance>patient ID
200
  • What does the lavender dot mean?
  • LPT only
200

Who do you email for all non-workers comp authorizations?

centralauthorizationteam@atipt.com

200
  • What 3 email folders should be checked daily?
  • Communication
  • Faxes
  • Email
200
  • What do you do when an Authorization warning pending documents pops up?
  • Check scanned documents>print out>fill out/have patient fill out
300
  • What does the red dot mean?
  • Evisit
300
  • Who you do email for     questions about insurance, billing, updating account info, patients     complaints, medical records requests, account type changes?

patientadvocate@atipt.com

300
  • What do you do when there's a walk-in referral?
  • Complete full intake form
  • Fax to clinic
  • Forward fax to      patientservicecenter@atipt.com
300
  • How do you make a case and What 4 things do you need?
  • Go to patient intake page>search patient> click create case>need name/DOB/phone number/address
400

What does the ATI Way mean?

Be that memorable moment

400
  • Who do you email for financial concerns, account type change to self pay, cost estimates?

financialnavigator@atipt.com

400
  • What needs to be printed daily first thing in the morning and how?

Master list >Schedule>reports>masterlist

400
  • What do you do when an authorization warning pops up on Daily note ?
  • Check to see if PN has been done within 3 days, if not perform PN for authorization
500

What are the 3 pillars of the ATI way?

  • Emotionally Invest
  • Demonstrate Expertise

  • Crush it
500
  • Where do you email intakes?
  • patientservicecenter@atipt.com
500
  • How do you add an MD to a case?
  • Patient info>patient intake page>case>search for MD>put referring MD> save
500
  • Name 3 things to do for     opening duties?
  • Check hydroc temp, turn      equipment on, make sure sign in sheet dated, printing master schedule,      radio on, tv off, change wash clothes, fold laundry
500
  • Name 3 things to do for     closing duties?
  • Wipe everything down, put      wash clothes in hamper, turn off tv and radio, put sign in sheet away,      unplug everything