Formal letter
Informal letter
Email
Differences
Features
100

What type of language is used in a formal letter?

Formal and respectful language.


100

Who are informal letters usually written to?

Friends or family. People close to you.


100

What does the word “email” stand for?

Electronic mail.


100

What determines whether a letter is formal or informal?

The audience.


100

What type of letter would you write to thank a friend?

An informal letter.


200

Name one situation in which a formal letter is used.  

Filing a complaint, Registering a job application, A letter to a customer or Writing a newsletter or article.

200

What type of language is mainly used in informal letters?

Informal language.


200

What element is mandatory in an email but not in a traditional letter?

The subject line.


200

Mention one difference between a letter and an email.

Emails include a subject line.

200

What type of text would you use to file a complaint?

A formal letter.


300

Which grammatical voice is commonly used in formal letters?

Passive voice.

300

Name two elements that are common in informal letters but not in formal ones.

Contractions, abbreviations, imperatives, personal expressions.


300

What is the main purpose of the subject line?

To summarize the reason for the email.


300

Which has more weight and is harder to ignore: a letter or an email?

A physical letter.


300

What would you use to give personal life updates?

An informal letter.


400

Why should a formal letter be “straight to the point”?

To communicate the message clearly and precisely.

400

Which grammatical voice is more common in informal letters?

Active voice.


400

Why are emails usually more informal than letters?

Because they are digital and used for quick communication.


400

When is it better to use a letter instead of an email?

For important or official matters.


400

Why might an email not be ideal for very important official matters?

Because it can be easily ignored or deleted.


500

Mention three key characteristics of a formal letter. 

Formal language, informative purpose and correct spelling.

500

Why do informal letters allow more creativity?

Because they are less structured and reflect the writer’s personality.

500

Name the four basic parts of an email.


Subject line, salutation, body and closing, signature.

500

Name three differences between formal and informal letters.

Meaning of the letter, size, language, audience and format.

500

Explain why context is important when choosing between a formal letter, informal letter, or email.

It determines the tone, language, and format.