Contact Reasons
"Customer is asking for the status of their physical book that is being shipped to them"
Book Offer Questions::WISMO::Sent Tracking
What is the date of the Early Bird Sale?
TODAY! April 23rd
Pizza
Italy
Orders marked delivered but not received
Courtesy Reship
"interlocking pieces that must be assembled to form a complete picture."
Puzzle
"Customer requests to cancel an order but we check and find that it never went through."
Website Issue::Order Placing
What are the 2 discounts offered during the sale?
10% Off One Time and 20% Off Subscription
Hamburger
Germany
Customer entered wrong address.
Customer must pay $8.95 s/h for reship costs
Address Error
"Fast-paced kart races using power-ups and obstacles"
MarioCart
Return requests for books purchased at full price through the store.
Order::Missing/Wrong/Damaged
True or false, free shipping is included for the Sitewide Sale – April 24-26
False- only Early Bird
French fries
Belgium
They went through the Livingood Daily Book Funnel
LDBook Funnel
"a market structure where a single company or seller completely dominates the supply of a product or service, facing little to no competition"
Monopoly
When we share the Amazon LGD Market link.
Product Inquiry::Member/Subscriber /
Product Inquiry::Non-Member/Non-Subscriber
What is excluded from the sale?
Matcha + Moringa, Bundles, Clearance
Croissants
Austria
Customer added Upsells while shopping on the website
AfterSell Upsell
"an arcade-style game where a growing line moves around the screen eating items while avoiding collisions with itself or the edges"
snake
"Funnel order edit requests that we cannot accommodate , so we cancel and send them the link to place their order again or send a separate invoice.
Order:: Edit
If you order from the sale, do you get added to the 2nd round of training and new recipe guide?
No only if you register!
Chicken Tikka Masala
Scotland
Customer ordered through the Livingood Daily Magnesium Facebook link
LDMFB
"A game where players try to form sets or runs of matching cards to be the first to get rid of all their card"
rummy-style games like Tong-its