Account Match
Account Match
As a security measure all users must have a verified fax and/or email that matches their helath care organization.
In your own words, please describe what LOV means to you! *******************
Every AGENT must answer in order to get the points for this question!
My kids are very big fans of McDonalds. In fact they used their allowance for an entire week of McDonalds food.
Braman's Kids
Which one of these BIN numbers would not work within CoverMyMeds? 023468, 004336, 019158
023468- MedOne
004336- Caremark
019158- Discount Card
Core values
Commitment
Teamwork
Character
Community
Heart
Leadership
What is the first step in getting the user's account matched?
Verifying email and or fax number
5 - 8
As a Teen I loved the "Goosebump" books, RL Stine the author of the Goosebumps series, was born in Columbus. Who am I?
Mike G
Attach Doc workflow
Educate on self service
See if the user is able to attach on their own
If not, provide fax number.
The user must write the key, and the number of pages on the pages they fax over.
AD will send an email notification once docs has been attached.
Fortuity first began in...
began in 2017
Opens it's doors in 2020
Shut down due to Covid and Re opened up in 2021 of November.
In the event the user's email is verified and they are still unmatched, what will the next step be?
Have the user try to verify their fax number, in order to see if an auto match will go through.
NPI Factors
Not Ready, End of Shift, and Personal!
I like to fish when I can in canals and lakes. Who am I?
Tiffany A
If the medication is supplied as 10.7 G per medication and the patient would need 2 for 30 days with 2 refills. How should this be entered on the request?
Quantity- 21.4
Drug Dosage Form- Grams
Day Supply- 30
**Refill do not need to be entered on the PA.**
How many awards did Fortuity receive?
Between 9-12.
Email and fax verified, what is the next step?
Check NPI registry for match.
Verifying NPI to account.
ADH 86.9; Scorecard Result?
2
When I was a child around 10-13 years old, I would go the library to help the ladies pick up the books and clean.
Gabby Gabz
What plans do not accept hard copies?
What plans do not accept verbal submissions?
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Tricare
Optum Rx
Federal Employee Program - Call in form.do not fax these over. BIN; 610239 PCN: FEPRX GROUP; 65006500
Medi-Cal Medicaid Rx-Does not allow verbal submissions.
VP, Insurance Industry Leader
Jamey Hendrix
What will a specialist pharmacy and/or LTC pharmacy need to match their account?
The pharmacys fax number must match a prescribers fax number within the registry.
Attendance, AC Chats, AC Calls, Schedule, Maintenance, Customer Service, Policies & Procedures, & Culture WEIGHTED AVERAGE.
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Attendance- 30%
AC Chats: 15%
AC Call: 10%
Schedule Maintenance: 25%
Customer Service: 7.5%
Policies & Procedures: 7.5%
Culture: 5%
What are the different type of Authentication/Verification methods for CMM?
Okta- System Verification
MFA- Multi Factor Authentication
Provider: NPI Verifcation
Fax: Account fax number
Email: Email verification
DIRECTOR OF BUSINESS DEVELOPMENT
Craig Vretas & Kathleen Militello