Show:
Tools
Movie Sequels
SRP
Festivals
Optum/EWO
100

Where can you look up the mapping of an agent or unit entity?

Tableau Entity List

100

Which movie sequel surpassed its predecessor to become the highest-grossing film of all time (until it was later overtaken)?

Avatar: The Way of Water

100

What is the purpose of SRP?

-Right people, right place, right time

-Call out risks and develop mitigation plans

-Determine future staffing needs

-Tell the story of business performance and where it is headed

-etc

100

 Which city is famous for its elaborate Carnival celebration featuring samba parades and vibrant costumes?

Rio de Janeiro

100

What is EWO's tagline/motto?

Harnessing the Power of Our People

200

What tool is used to request changes to an agent's Primary WT

IEX Scheduling Intake form

200

In which sequel does the character Gollum first appear in the "Lord of the Rings" film trilogy?

The Two Towers

200

Where are the Backoffice SOP and Job Aids for all Short Range Planning found?

KnowledgeNow

Bonus: What tag can be used to locate Backoffice SOPs?

Half points for Provider-specific OneNote

200

In which country is the “Hanami” festival, where people gather to view cherry blossoms, celebrated?

Japan

200

Which Optum company does EWO roll into?

Optum Global Advantage

also acceptable - Optum Insight

300

What tool can be used to confirm the data found in the Time Tracking Pivot and Shrinkage files?

MyMetrics

300

Which "Fast & Furious" sequel introduced Dwayne "The Rock" Johnson’s character, Luke Hobbs?

Fast Five

300

What are 3 potential "red flags" in an SRP?

Answers may include - circular reference warnings, REF/NUM/DIV errors, negative receipts, increasing inventory when completions exceed receipts, data anomalies, mismatch between plan and TT Pivots, etc

300

Which ancient Celtic festival is considered the origin of Halloween?

Samhain

300

Optum is the largest US employer of what profession?

Physicians

400

What is the purpose and function of EWD (Enterprise Work Delivery)?

Answers may include optimize work distribution, time and volume measurement, manual work tracking, etc

400

Which Batman sequel was directed by Christopher Nolan and features the Joker as the main antagonist?

The Dark Knight

400

Why is planning done in EWO, and not by Operations?

Existing as an objective 3rd party, planning will discuss the facts and not gloss over risks or just paint a rosy picture.

EWO also specializes in this function and because its our focus, we can do it best!

400

The “Holi” festival, known for its colorful powder and joyful atmosphere, is also called what?

Festival of Colors

400

Optum helps healthcare organizations transition from fee-for-service to what revenue model?

Value based care

500

Which file can be used to confirm employee data that appears in IEX?

Today's FTE Lookup File

500

What is the subtitle of the second "Ghostbusters" movie released in 1989?

Ghostbusters II

500

****DAILY DOUBLE****

What are the 8 weekly elements of the Short Range Planning job routine? (125 pts each)

  • Attend Daily Inventory Calls – Planners should stay regularly engaged with the daily work direction calls. Planners need to be aligned with daily trends and changes.
  • Gather and verify the data from the previous week to make updates to the plan.
  • Develop a comprehensive list of employees and submit it to the operations leader for review.
  • Analyze current trends in comparison to projected forecasts and identify any potential barriers to meeting targets.
  • Analyze data outliers and anomalies to identify root causes.
  • Collaborate with workforce partners to maintain alignment between daily and weekly forecasts.
  • Develop a meeting agenda including revised projections, trends, and important points of discussion.
  • Facilitate a weekly conference call with operational leaders and distribute meeting minutes.
500

Which music festival, first held in 1969, is considered one of the most iconic events in rock history?

Woodstock

500

What 3 business comprise the Optum Brand?

Optum Health, Optum Insight and Optum Rx