CREATIVE
Beauty and wellness is at heart a ______ industry.
creative
To fulfill one’s full potential is to go through the process of ______.
self-actualization
Self-esteem is based on ______.
inner strength
Why is a mission statement important?
It establishes the purpose and values of an institution.
Ordering tasks on your to-do list from most important to least important is a form of ______
prioritizing
Why should one NOT neglect physical activity?
Because exercise and recreation stimulate clear thinking.
What is important to do when designing your time management system?
Make sure it will work for you.
To realize the greatest benefits education can provide, beauty professionals should commit themselves to all but which of the following?
Having flexible goals that easily change
Why is discretion an important part of ethical behavior?
Because you should keep certain client information confidential.
Why is it important to practice diplomacy in your career in beauty and wellness?
Because it shows you can deliver messages in a kind way.
An individual’s personality is the sum of their ______.
characteristics, attitudes, and behavioral traits
Ingrid has just met with her employees to discuss her goals of achieving 20 percent more in sales of their hair products over the next month than they achieved the month before. Knowing this, which of the following is most likely TRUE?
Ingrid has let her employees know about a short-term goal.
Narina is nervous about being a first-time student going into a career in beauty and wellness. Which of the following tips should she NOT take if she wants to increase her chances of success in her studies?
Study harder instead of asking for clarification when something is not clear.
Because Yolanda always adheres to providing skilled and competent service to her customers, to honesty and courteousness, to confidentiality, to keeping up with new techniques, and to giving accurate information about the treatments and products she offers, she has done which of the following?
Adhered to ethical practices
If you asked five different people to define professionalism, you would likely ______.
get five different answers
Fashion is, naturally, a(n) ______ for the beauty professional.
creative outlet
When it comes to your professional image, keep the ______ rule in mind.
7/11
Being well groomed advertises a professional’s ______ their industry.
commitment to
On the job, punctuality is ______.
a professional responsibility
Your ______ is a personal calling card where you display your talents and work so that potential employers can evaluate your professional skills.
portfolio
There is a saying in marketing: “If you’re not ______, then you don’t exist.”
on the Internet
Think of your portfolio as a(n) ______ for potential clients and employers that allows them to evaluate your professional skills and technical artistry
exhibit of your work on display
Your portfolio should be prepared in a way that projects ______.
professionalism
Social media websites, including photo-sharing sites, can quickly diminish a person’s reputation if ______ is neglected.
media etiquette
When you ______, you trust your judgment, uphold your values, and stick to what you believe is right.
believe in yourself
When should the client intake form be started?
the moment a new client calls to make an appointment
What is the BEST first step for a beauty professional to take toward helping a client to make choices that reflect a personal sense of style
doing a little research
The discussion with the client that determines the client’s needs and how to achieve the desired results is the ______.
client consultation
Treatment brochures are MOST often ______.
provided by manufacturers
Why does a client who is overly late for an appointment or habitually late for appointments cause problems?
Because beauty professionals depend on appointments and scheduling to maximize work hours.
What should you do if clients arrive late and you have the time to take the appointment without jeopardizing other appointments?
Politely advise the clients of the late policy.
When speaking with an unhappy client about a scheduling mix-up, it is important to ______.
stay detached
When is it appropriate to go to your manager with a complaint about a colleague?
after you have tried everything to handle the problem yourself
Participate proactively in your career and in your success by ______.
communicating your desires and interests
Devon is a student studying for a career in beauty and wellness. Why will the ability to understand people be especially important in the field that Devon has chosen?
Because in the field of beauty and wellness, customer service is the cornerstone of success.
When Parker asked their instructor what she meant when she told them to regularly “take their own temperature” when it comes to trying to communicate effectively on the job, what was most likely her response?
Be aware of how tired or upset you might be about something else before interacting with any clients.
All bodily functions, including building tissues, are directly related to ______.
nutrition
Which of the following vitamins does NOT have particularly significant effects on the skin?
vitamin B
The amount of water needed by an individual _____
varies depending on body weight
Because of ______, the human body is able to resist and destroy pathogens and respond to infection.
immunity
Immunity against disease is a sign of good health and can be either natural or ______.
acquired
If you have received a vaccination for the flu, your immunity to that flu is said to be ____
acquired
As an employee of a salon, spa, or barbershop, when you are feeling sick or under the weather, you must ______.
use your best judgment to determine whether you are healthy enough to work
The BEST advice when you are feeling sick or under the weather is to ______.
stay home until you are well
What should a beauty professional do if they experience a hair splinter?
Remove it immediately with warm water and tweezers.
What is the best defense against physical problems of the hands, wrists, shoulders, neck, back, feet, and legs?
prevention
When you or your client is pregnant, you should ______
wear gloves during any chemical process, including cleaning
Jacqueline is opening her own business. Her business partner is confident that Jacqueline has a thorough understanding of what it takes to be a healthy professional because he knows she ______.
understands that proper nutrients help the body to maintain optimum energy levels
If Camille, owner/manager of a busy beauty business, wants to keep her body healthy, which of the following is her BEST chance at doing so?
Take antibiotics responsibly and only as prescribed.
Fabio's cold, though mild, has him sneezing excessively. While he works with clients during his day, every time he sneezes, Fabio should, if at all possible, ______.
sneeze into his elbow
Donald weighs 240 pounds. How many 8-ounce glasses of water should Donald drink every day?
15