Self-Awareness
The saboteur that ALL of us have.
What is The Judge?
It's much more effective than leading by authority.
What is leading by influence?
The story of Chance the dog was about this trust behavior.
What is Extending Trust?
All performance management steps have the goal of improvement except this one.
What is termination?
Knowing this can help you stay connected to your purpose even when things are tough.
What is "your why?"
Crosscheck, CUS, SBAR, Huddles, 5:1 Feedback
What are HRO behaviors?
Stephen M. R. Covey says this is the most important leadership competency for the 21st century.
What is building trust?
This type of feedback is essential.
What is positive feedback?
The ability to read, monitor and manage your feelings and those of others.
What is Emotional Intelligence?
The ability to inspire.
What is one of the most important leadership skills?
Integrity, Intent, Capabilities, and Results
What are the 4 Cores of Integrity?
Judge, critic, dictator, accuser
What are unhealthy identities to have in managing performance?
Knowing your natural leanings toward one of these two poles is helpful in determining your style, strengths and weaknesses.
What is managing vs. leading?
What the story of the bricklayers communicated (one was building a wall and the other was building a cathedral).
What is vision?
One of two "secret weapons" to establish credibility.
What is AIDET or Declaring Intent?
Partner, ally, mentor, coach
What are healthy identities for managing performance?
In Psychogeometrics, this is the shape that is great at detail and organization.
What is the box?
He said, "The quality of a person's life in is direct proportion to their commitment to excellence, regardless of their chosen field of endeavor."
Who is Vince Lombardi?
The magic question to develop trust quickly with a new colleague.
What is "What are 3 things you need from me in order to have confidence in me?"
This determines how you will behave in a performance management conversation.
What is mindset?