Show:
Performance Management
Career Conversations
Conflict Management
Change Management
Hire Great
100

What does IDP stand for? 

Individual Development Plan

100

What is the number 1 requirement for an efficient 1-on-1 meeting?

Preparation
100

The three most common responses to conflict (danger) are fight, flight or ...?

Freeze

100

What is the biggest resource for change management provided by Ingram Micro to its associates? 

The Change Management Center of Excellence

100

What is Hire Great?

A universal process for hiring new talent across all Ingram Micro locations.

200

What is the difference between a goal and a KPI?

The goal is the result you want to achieve, the KPI is the metric that will take you there

200

What is the Career Navigator?

A tool that shows all positions in the GBS in real-time, along with their descriptions and specifications.

200

Which part of the brain is activated when we sense a conflict approaching?

The amygdala

200

Change management is related to another big type of management, which focuses not so much on the people management side of things but on the processes. Which field is this? 

Project management

200

What do we call the tendency to subconsciously lean towards or away from a person based on our preconceptions? 

Bias

300

How do we typically define HiPo associates? (Think in boxes :)) 

Belonging to boxes 6, 8 and 9

300

What proportion of the 1-on-1 should be dedicated to the manager's talk?

20% max

300

When looking to solve a conflict, we need to take into account two main factors: positions and ...? 

Interests
300

What is the Know-Feel-Do method used for?

To analyze stakeholders' interest and motivation in change management 

300

What sort of questions should we ask applicants during an interview to reveal how they would react in various situations?

Behaviour-based questions

400

The three Ts of managing poor performers are train, transfer and...?

Terminate

400

What is coaching? Give us examples of typical coaching questions.

  • What goal do you want to achieve?
  • What would you like to happen with ______?
  • What do you really want?
  • What would you like to accomplish?
  • What result are you trying to achieve?
400

Can you name at least one of the 7 key active listening skills?

Be attentive; ask open-ended questions; ask probing questions; request clarification; paraphrase; reflect feelings; summarize. 

400

Can you name any of the 5 stages of Change Management?

Initiate, plan, execute, monitor & control, close

400

What type of bias is the one in which we tend to choose people that are similar to us?

Affinity bias