True Colors
Values in Action
Acronyms
Annual Metrics
Safety
100

Team Trace - My device asset tree status color is PURPLE.

What is a device UNDER WARRANTY?

100

When we are committed to doing the right thing and following through on promises

What is INTEGRITY?

100

RNV stands for

What is RECEIVED NOT VOUCHED?

100
How many SERVICE EVENTS occur annually (estimated)?

What is 700K (range of 600-800K)?

100

Section 4 of HTS SOPs topic is...

What is SAFETY?

200

Team Trace - My device asset tree status color is BLACK.

What is a device in ACTIVE STATUS?

200

When we accept full responsibility for our actions and the associated outcomes

What is ACCOUNTABILITY?

200

MEMP stands for...

What is the MEDICAL EQUIPMENT MANAGEMENT PLAN?

200

How much revenue did HTS generate last fiscal year...

What is 200M (approximate - range 150M-300M)?

200

This manual is the P&P that supports our MEMP...

What is the EC MANUAL?

300

Team Trace - My device asset tree status color is RED.

What is an OUT OF SERVICE device?

300

When we display the passion to exceed expectations in all that we do

What is LEADERSHIP?

300
RFI stands for...

What is REQUIREMENT FOR IMPROVEMENT?

300

Our approximate CLIENT RETENTION RATE is...

What is 98%?

300

This document is the "road map" of HTS activities and is designed to tell a story to our staff, regulatory agencies, and clients...

What is the MEMP?

400

Team Trace - My device asset tree status color is GREEN.

What is a device UNDER SERVICE CONTRACT?

400
When we commit to consistent teamwork in order to achieve collective goals

What is COLLABORATION?

400

CMS stands for...

What is CENTERS FOR MEDICARE/MEDICAID SERVICES?
400

The number of MEDICAL ASSETS we have... (estimated not by Marketing)

What is 710K (range of 600-800K)?

400

This matrix designed by TJC is used to score and evaluate likelihood of harm and scope of risk...

What is the SAFER MATRIX?

500
WORK ORDER - My device status color is ORANGE.

What is a HIGH RISK work order?

500

When I reach out to Colleen in L&D it's for...

What is PROFESSIONAL DEVELOPMENT?

500

EP stands for...

What is ELEMENT OF PERFORMANCE?

500

Our number of customers (estimated)

What is 70?  (65-75 range)

500

SAFER in SAFER MATRIX stands for...

What is SURVEY ANALYSIS FOR EVALUATING RISK?