Fire Safety
Key Making
StarRez
Front Desk Etiquette
Package Room
100

The lobby and/or the Capital One and Japanese Consulate building.

What is where to direct residents in an emergency situation?

100

This is the software we use to design and print IDs

What is Cloudbadging?

100

When looking for a resident's profile, you can find it by searching here.

What is entries, the occupancy graph, or the search bar?

100

When filing a guest ID, you place it here inside the designated box

What is behind the letter card that corresponds with the first letter of their last name?
100

This is how many packages we log in at a time in Notifii

What is one?

200

This is what you do if the fire alarm goes off/the FSD comes over the intercoms

What is listen to the instructions being given and help residents follow those instructions?

200

This is the software that we use to encode IDs

What is Community?

200

All maintenance requests should be submitted by this person

Who is the resident?

200

4Stay students can check in after this

What is 4pm on Saturdays?

200

When logging packages out, this must be clear and show the person with the package

What is the photo?

300

This is on the back of the doors

What is evacuation paths and instructions?

300

This is how we select the unit when encoding a key

What is press the dropdown button next to the unit number and select one bedspace to assign the person to?

300

When someone is having trouble with the portal letting them log in guests, this is the first thing to look at to troubleshoot

What is the category on their Rez360?

300

The front desk should be clear of any visible this

What is clutter?

300

All packages should be sorted by this

What is the resident's last name?

400

You need to keep the door closed and open the windows when this happens.

What is create smoke but there is no fire, like burning the microwave popcorn?

400

When replacing a ID, you should look for this on Cloud Badging before making a new ID

What is a record?

400

This must happen before a guest is allowed through the turnstiles

What is arrived in StarRez and their ID collected?

400

When the front doors open, the people working at the front desk should do this

What is look at the person or persons who walked in the door and track their movement until they make it through the turnstiles?

400

The door needs to remain in this position during receiving hours

What is closed?

500
This is the person who is in charge during an emergency

Who is the Fire Life and Safety Director?

500

We encode a lockout key for this amount of time

What is 30 minutes?

500

If a Rez360 says this, the resident is not allowed to have any guests

What is "visitor hold"?

500

Residents, RAs or not, hanging out at the desk is this

What is prohibited?

500

All packages should be delivered through this door

What is the service entrance door?