Day to Day tasks
How do you start your day after reading emails?
Morning meeting
How long do authorizations last?
one year
Where do our clients go for their dental cleanings? How often do they need a dental cleaning?
on campus with Ellen, every 6 months
When do we start independent living paperwork?
when clients turn 14
Who are the building managers?
Sandra (phuti), Ben, Mandela
What is the most important task of your day to day tasks?
alerting collaterals (TCI, Hospital, significant incidents)
Who do you submit incident notifications to? When are they due?
director of the unit, 5 days to the director
How often do our clients need to have an eye exam?
once a year unless it is DOCUMENTED BY THE DR on the paperwork otherwise
what form can be completed like an interview? (hint: you write exactly what the client says)
The Needs Assessment
How do you get support if you have a schedule conflict?
send a text to the FOW group, ask the directors/building managers if staff can support
Who do you give trip planners to?
Unit supervisor, Unit director, building managers, nursing (if it impacts medications), front desk (M-F 9-5), teacher, school admin, para 2s (M-F 8-2)
Where should you record medication changes?
Monthly reports- PRN/ medication section
What independent living documentation is every 6 months?
Casey Life Skills
If you see something concerning, who should you report it to?
your direct supervisor, the director or admin who oversees the unit/program
How long do we have before we need to respond to an email?
24 business hours
What monthly form needs to be completed for NH youth over 14?
NYTD
How do you schedule your client's next physical?
You email nursing (Jen) about 2 months prior to the client being due for the physical and request they are put on the monthly on-campus appt list
What independent living documentation is completed yearly?
Needs assessment, career assessment, adult living preparation plan
What required trainings must FOWs take?
TCI, FAMILY WORK training, HR trainings
How much family time should you spend with a family per week?
1 hour per week
How do you plan for a paper day? what should you be working on during your paper day?
request a paper day in advance. work on monthly reports, incident notifications, DAPs, court reports. screen all phone calls- let your supervisor know if someone is consistently reaching out during your paper day
What medical things do you need to do when your client is discharging?
Email nursing and the clinician the address of the pharmacy they will be using. Call any specialty doctor offices and request 30 day prescriptions to that pharmacy
What is the name of the program used with NH independent living? and MA independent living?
NH trails, PAYA
How do we document our on-call?
We send an email out to all of Res-Ed using the template and upload it to the Zachary shared drive