Category 1: Our Mission & Programs
Category 2: Shelter Specifics
Category 3: Client Rights & Policies
Category 4: Prevention and Stabilization Support
Category 5: Team Responsibilities
100

This is the group FPOB serves, defined by having minor children.

What are families?

100

Families stay at these locations for one week at a time in the rotational shelter model.

What are host congregations?

100

This policy allows families to file complaints if they feel unfairly treated.

What is the Grievance Policy?

100

This curriculum is mandatory for all families in the Stabilization Program.

What is Keys to Good Tenancy?

100

All FPOB staff must complete this training annually on child abuse and neglect.

What is "Indicators of Child Abuse and Neglect"?

200

This program provides temporary emergency housing using a rotational model with faith partners.

What is the Shelter Program?

200

This FPOB location serves as a day accommodation for families to access showers and case management.

What is the Firehouse?

200

Families must sign this to allow FPOB to collect and enter their info into the Brevard Homeless Coalition’s HMIS.

What is the Consent to HMIS Data Collection?

200

Stabilization case management can last up to this many months.

What is 12 months?

200

Intake staff must respond to referrals within this timeframe.

What is 48 business hours?

300

This program offers up to 12 months of case management to help families stay housed after Shelter or Prevention.

What is Stabilization?

300

This is required of every adult entering the Shelter Program to ensure safety.

What is a background check?

300

This notice, given at program entry, explains how FPOB uses and protects personal information.

What is the Notice of Privacy Practices?

300

Families disengaged for this long without contact will have their cases closed.

What is 30 days?

300

This person must be contacted immediately if child abuse is suspected, unless they’re the alleged perpetrator.

Who is the Program Director?

400

This upstream service helps families avoid eviction with financial assistance and case management.

What is Prevention?

400

Families may be denied shelter entry if they have a history of this type of crime with no proof of rehabilitation.

What are violent crimes?

400

Families can revoke this type of permission in writing to stop FPOB from sharing their info with others.

What is an authorization (for Release of Information)?

400

This type of assistance is provided by Prevention to stabilize a household's crisis.

What is rent and utility assistance?

400

Shelter staff ensure school-age children connect with this school official for support.

Who is the Student’s In-Transition (SIT) Lead?

500

This is what FPOB does by leveraging community strengths to help families facing homelessness.

What is empower and elevate?

500

Pregnant mothers are not admitted into Shelter during this stage of pregnancy due to specialized care needs.

What is the third trimester?

500

This right allows families to see a list of who FPOB has shared their personal info with, going back up to six years.

What is the Right to an Accounting of Disclosures?

500

This tool is updated every 30 days to track a family’s progress in Stabilization and at entry/exit in Shelter and Prevention.

What is the Self-Sufficiency Matrix?

500

If a staff member witnesses immediately dangerous child abuse, they should intervene and call this number first.

What is 911?