Security Threads
Reveals the security strip on dollar bills worth $5 or above?
What is A UV Light?
True or false, a debit card can be used a primary ID
What is False?
16 – Deceased
What appears when an account owner dies?
The number of forms of ID required to withdraw from, open, or maintenance an account.
What is 2 forms of ID?
A check is presented with a spelled out amount of 100 dollars but the number shows 1000 with the last zero in a different font or handwriting.
What is check fraud?
The side of Andrew Jackson's head where the security strip lies.
What is the left side?
The age an adult person need to be to use their Social Security Number as their primary ID
What is 62?
05 - INFO/Teller Alert
What is when the Customer's personally identifiable information has been stolen.
Can you use "Known Customer" to bypass the ID requirements if another employee recognizes someone or has helped them in the past?
What is No?
The type of scam when the customer receives a text from PMC.org asking them to click a link to ensure their account is safe by typing in their information?
What is Phishing?
The color of the security strip on Hundred Dollar Bills.
What is Pink?
Appears on the front of a Maryland Issued Driver's License when its exposed to a UV Light
What is "The State of Maryland" and the state seal?
Does the alert "04 - Power of Attorney" expire
What is no?
What to do if presented with a fraudulent check (if Possible)
What is photocopy the check and ID to distribute to nearby branches to prevent the fraudster from trying again?
An account has the customer's name, address, and online banking information changed to accommodate and impersonator.
What is Account Takeover?
What is the letter D?
The difference in pattern between a Maryland Adult Driver's License and a Maryland State Issued ID.
The Color Blue replaces White on the background design of the modified flag.
How long it takes 16 – Deceased to expire
When is 6 months?
What to do if a customer presents a pre-filled withdrawal slip
What is ask them to fill out a new one to ensure they can replicate the signature?
A customer of an advanced age or diminished mental capacity comes with an assistant who doesn't allow the customer to talk and makes demands supposedly on the customers behalf
What is FEEVA or the Financial Exploitation of Elderly or Vulnerable Adults?
The Letter in "The United States of America" covered by the security strip on the Ten Dollar Bill
What is the "e" in The?
The current year that the federal government will stop accepting ID's without the Real ID Format (as of the delay in April 2021)
When is 2023? (May 3rd)
Things to not use 05 - INFO/Teller Alert for (name one of the options listed on edge)
What to do when a customer has received phishing texts or emails
What is:
Ensure account integrity
forward screenshot or email/text to Abuse@pnc.com
What are the 6 points of negotiability on a check that may be altered?
What are Payee, Maker, Drawee Bank, Date, Amount, and Endorsement?