Type of Frauds
A customer comes into the branch and tells the teller that she doesn't approve the transaction via Posh Mark. She has never heard of this website.
What is debit card fraud?
What agency protects consumers?
What is CFPB
A customer comes into the branch to do business on behalf of ABC company and wants to send a wire. They want to send a wire internationally and they refuse to give a purpose.
Fraud
Looking a Shirley Temple's account there was an automatic payment to a credit card of $1000 out of her checking account. She doesn't have a credit card.
What is ACH fraud?
What's the name of the system OlyFed uses when a customer report fraud?
What is DTS?
A customer comes into the branch and wants to withdraw $15,000.00. Her reason is she's paying for daughter's room and board for this upcoming fall at Western University. You are able to verify the school, the mom, and the funds.
Not Fraud
A non-customer comes into the branch to cash a On-Us check. The check was for $1500.00. The total balance of the account was $2000.00. The non-customer said the check was for "yard work". You notice the signature is a little wonky.
What is check fraud?
What is the timeline of reporting fraud of any kind?
ASAP
A customer wants to send a wire to her boyfriend in Canada to support his dreams of starting up his solar panel company. They only communicate via facebook messenger.
fraud
A customer comes into the branch asking about an incoming wire of $250,000.00. They were notified by email about winning a sweep stake.
What is wire fraud?
A feature through online banking where customer can add another layer of security when it comes to purchases.
What is Card Control?
They customer had to prepare for a fundraiser for a charity in their church. They made 30 debit card swipes at various stores to buy burger buns. They confirm with the receipt of all 30 purchases.
Not fraud
They received a call from the police station about their identity being stolen. The caller needed to verify the victim so they asked for their SSN.
What is Vishing?
True or False:
It is the consumer's responsibility alone to report fraud on their account. OlyFed will not try to get your money back.
False
What does FinCEN stand for?
Financial Crime Enforcement Network