We promise your wireless plan features and price will never change
What is Price Freeze Guarantee?
Generally, how many days do customers need to wait in order to run another credit check?
What is 91 days?
Do we have the lowest cost for activation fees?
What is $45 on postpaid?
Where can you find loyalty offers and HUP waiver codes?
What is Freedom "Promotions" tab?
How do we waive the $10 connection fee?
What is CF10PRE?
We roam with a certain partner to ensure Seamless Roaming works
What is Bell?
Deposit customers are approved to use their services in which countries?
What is Canada and United States?
What 3 phone settings need to be turned on for network satisfaction?
What is Data Roaming, VoLTE, Wifi Calling?
Where can you find device pricing for all in-market rate plans in one go?
What is "Device Pricing Grid" located in the Freedom portal or Device Grid Print Out?
How many days can a customer go without paying their bill to avoid deactivation?
What is 90 days?
What happens when a client uses all their Freedom data allotment?
What is data throttled down?
When can we escalate a customer's Credit Check with Live Agent?
What is Deposit Program customer without eID verification questions?
This program allows customers to have the flexibility to return or keep a financed device and pay lower taxes? Hint: It also helps you build your business!
Trade Up
Where can you find ongoing National Retail promos including CBM offers?
What is "Online Promo Grid" located in the Freedom portal?
Customer's line can be topped up immediately after submitting the sale by using what platform?
Freedom Express Payment