Customer Experience
We set this up so clients can experience Nationwide data.
What is Data Roaming?
Michelle's favourite hobby.
What is Brazillian Jiu-jitsu?
This sets us apart from the rest. We'll never increase the plan price for an existing customer!
What is Price Freeze Guarantee/Promise?
This is where you'll find offers for existing customers in the portal.
What is the Promotions Tab?
This allows clients to make and receive calls when a cellular network is not available.
What is Wi-fi Calling?
How we communicate the critical information you need for the day.
What is Telegram/Morning Message/Pump Ups?
This includes pens, notebooks, water bottles, and sometimes frisbees!
What is SWAG?
Sometimes our former clients receive these via text message or email.
What are Winback Offers?
This is where clients can view their monthly bill, change their plan, or subscribe to Freedom Home Internet.
What is the My Account app or website?
What are memes?
Freedom's old mascot Freddy was this type of animal?
What is a bear?
This is the network enhancement Freedom has made recently for both existing and new clients.
What is 5G+?