Freight Basics
Rate Cards
Invoice Processing
Detention Fees
Special Cases
100

What is DDP?

What is DDP (Delivered Duty Pricing) means freight is included in the item cost. Example: Shuttles cost $1000 with freight included. 

100

What's the fixed rate for 100-199.9 miles in 2025?

What is $550 Fixed Rate?

100

How often should freight invoices be processed?

Daily, shouldn't exceed 30 minutes weekly

100

What is the standard wait time for live unloads?

2 hours standard wait time

100

What's the fee for Westrock BOD drop trailers?

$900 fixed charge per single trailer

200

Name 2 exceptions allowing suppliers to invoice freight

What is any two of these five exceptions:

  • Expedited POs approved by GPCS
  • Utilizing a backup supplier not awarded to a site
  • Not meeting MOQ set by supplier
  • Rejected trailers due to space constraints
  • Supplier is on Ex Works (Non-DDP) pricing model
200

What's the rate per mile for US Zone 1 in 2024?

$2.20 per mile

200

How long should you wait for supplier response before rejection?

7 days before rejection

200

What's the daily detention fee for drop trailers?

$50 per day

200

What are bob tail charges?

Additional charges for returning empty trailers, must follow rate card limits

300

What does Ex Works mean?

What is Ex Works means freight is NOT included in the item price. Example: If shuttles cost $800, freight would be charged separately at $200. 

300

What's the fixed rate for 200-399.9 miles in 2025?

$750 Fixed Rate

300

What system must be used for approvals and rejections?

Payee system must be used for all approvals and rejections

300

After how many days can detention fees start for drop trailers?

After 4 days

300

What are the rules for two-way transportation charges?

When trailer is rejected due to space constraints, supplier can charge for both delivery and return journey

400

What are the 5 valid reasons for freight charges?

What is the five valid reasons are:

  1. Expedited POs
  2. Non-awarded Site orders
  3. MOQ (Minimum Order Quantity) violations
  4. Rejected Trailers
  5. Ex Works Pricing Model
400

Compare US Zone 5 rates between 2024 and 2025

2024: $2.75/mile 2025: $2.50/mile (decreased by $0.25)

400

Where should all supplier communications occur?

All communications must occur in Coupa comment section

400

What documentation is needed for live unload detention fees?

Must provide carrier invoice for verification

400

What happens if a site receives early?

Must be escalated to manager to connect with site's SPM

500

Explain the difference between DDP and Ex Works with examples

What is: 

DDP (Delivered Duty Pricing):

  • Freight is built into the item cost
  • Example: Shuttles cost $1000 total (freight included)

Ex Works:

  • Freight is charged separately from item cost
  • Example: Shuttles cost $800 + $200 separate freight charge
500

What zones have the highest rates in 2024?

In 2024, US Zone 6 had highest rate at $3.10/mile, followed by US Zone 7 at $2.90/mile

500

What are the steps to approve a freight invoice?

1. Review details 

2. Verify against rate card 

3. Add approval/rejection comments 

4. Reassign PO 

5. Document decision in both Coupa and Payee

500

How is dwell time calculated?

Using YMS Event Report to track trailer arrival and departure times

500

What happens with trailer rejection due to safety vs. space issues?

Safety issues: No freight payment allowed 

Space constraints: Freight paid according to rate card