RDC
If a PO shows Perishable in Denver in One Network, what batch do, we put it in?
CHESSE Dock
In TurnTime, for Contact Center what is the look up center used for?
Look up Receipts!
How many numbers can a Comdata code have?
14,18,or 23
When adding a PO manually for a load that has an appointment, we don't add the Appointment time in Turn Time. True or False?
FALSE-You must always add an appointment time whether its past or future. The only time you wouldn't add one is if the driver had no History of appointments.
Why do we have the primary contact in the Payment page in TurnTime ?
To contact operations for questions
What does it mean when you get the Relay error saying the code is not valid for the location you selected?
The code was made for a different location.
In work queue if an Unscheduled PO is accepted, we must create a new ticket in the dock it goes in.
True or False?
FALSE- from the work queue you put the truck in the correct batch using the drop down, so you don't cause multiple tickets.
In TurnTime, On the Welcome paid what does the number of Unpaid trucks represent?
Number of cash trucks that will be paying
What does DSR Stand for?
Deflection Success Rate
When you check in a turkey load, I handle it the same way as a normal check in? True or False
FALSE- You must call Mario(produce) to get a door number to send the driver.
CSR calls in saying they have a load that is Direct Bill but not showing payment complete what is the first thing you are going to look at to figure out what maybe going on?
The Validation Box
You have a Turkey PO on the line, what batch do you check them into?
FROZEN
In TurnTime,what does it mean when a truck has Subject To Count" selected as Yes on Load Start page?
The driver has a big load, and this allows operations to enter load stats without a lump end time.
In TurnTime, On the load schedule page what does it mean when the Carrier Name is different than the Scheduled carrier name?
It's a Brokered load.