Take ACTIONS
It's all rBS
Define
Investigate Causes
IYKYK
1104

We take responsibility, own our mistakes, and deliver on our commitments

Accountability

1104

This mindset, deeply ingrained in FreshRealm's culture, serves as the common language and applies across all facets of the business

Kaizen

1104

This tool is used to create a conversation that helps better understand the problem by prompting questions about what could be happening that isn't.

Is/Is Not Matrix - will also accept that "matrix thingy"

1104

We ask this 5 times

Why

1104

In this channel we have segments like Elder Care and Reimbursable

Medical

2124

We model this value when push past the status quo to discover new ways to process, procedures, and solutions

Innovation

2124

We use this acronymn to describe the 8 wastes of Lean

DOWNTIME

2124

This is the acronym we use to describe FreshRealm's advanced problem solving method.

What is DICE. Will also accept PDCA, because that's also true...even if the correct answer is DICE

2124

Root cause is always one of these

Missing, Ineffective, or Not Followed process. Will also accept MIN process, or really anything that says process

2124

This FreshRealm leader doesn't drive.

Katherine

3431

We demonstrate this value by making data driven decisions with an unbiased approach.

Objectivity

3431

These three categories are at the center of the Realmian's Business Sytem

Customers, Shareholders, and Realmians

3431

This can be described as intermittent, gradually increasing or decreasing, abrupt change, and flat.

Trend

3431

We use this mindset to eliminate bias and approach the process with fresh eyes

What is a Beginner's Mindset

3431

This FreshRealm leader eats only meat, lives on a farm, and used to work in law enforcement.

Dave

4540

We show this value when we anticipate, proactively address, and gracefully navigate through challenges and adapt to the changing needs of our customers and the world around us.

Nimbleness

4540

The Business System is broken up in to three categories. Innovation, Operation, and this.

Leadership

4540

We go here a least 4 times during problem solving.

1.To understand the problem

2.To define root cause

3.To test countermeasures

4.To ensure sustainment

Gemba

4540

We blame this instead of people

The process

4540

This is kind

Clear

5401

We live out this value when we are committed to providing excellent service and high-quality products to our customers and are thoughtful stewards of our company and its financial, material, and human resources.

Success Through Our Customers

5401

We use this RBS tool when we don't know what to do

Problem Solving, will also accept Kaizen.

5401

This type of problem describes the gap between where we are today and where we want to be in the future.

Created

5401

We use this to validate our "why" - without it, all we have is opinion

Gemba evidence

5401

The Realmian's Business System, Vertical Integration, and our Technology Roadmap are all a part of this Strategic Growth Pillar

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