We take responsibility, own our mistakes, and deliver on our commitments
Accountability
This mindset, deeply ingrained in FreshRealm's culture, serves as the common language and applies across all facets of the business
Kaizen
This tool is used to create a conversation that helps better understand the problem by prompting questions about what could be happening that isn't.
Is/Is Not Matrix - will also accept that "matrix thingy"
We ask this 5 times
Why
In this channel we have segments like Elder Care and Reimbursable
Medical
We model this value when push past the status quo to discover new ways to process, procedures, and solutions
Innovation
We use this acronymn to describe the 8 wastes of Lean
DOWNTIME
This is the acronym we use to describe FreshRealm's advanced problem solving method.
What is DICE. Will also accept PDCA, because that's also true...even if the correct answer is DICE
Root cause is always one of these
Missing, Ineffective, or Not Followed process. Will also accept MIN process, or really anything that says process
This FreshRealm leader doesn't drive.
Katherine
We demonstrate this value by making data driven decisions with an unbiased approach.
Objectivity
These three categories are at the center of the Realmian's Business Sytem
Customers, Shareholders, and Realmians
This can be described as intermittent, gradually increasing or decreasing, abrupt change, and flat.
Trend
We use this mindset to eliminate bias and approach the process with fresh eyes
What is a Beginner's Mindset
This FreshRealm leader eats only meat, lives on a farm, and used to work in law enforcement.
Dave
We show this value when we anticipate, proactively address, and gracefully navigate through challenges and adapt to the changing needs of our customers and the world around us.
Nimbleness
The Business System is broken up in to three categories. Innovation, Operation, and this.
Leadership
We blame this instead of people
The process
This is kind
Clear
We live out this value when we are committed to providing excellent service and high-quality products to our customers and are thoughtful stewards of our company and its financial, material, and human resources.
Success Through Our Customers
We use this RBS tool when we don't know what to do
Problem Solving, will also accept Kaizen.
This type of problem describes the gap between where we are today and where we want to be in the future.
Created
We use this to validate our "why" - without it, all we have is opinion
Gemba evidence
The Realmian's Business System, Vertical Integration, and our Technology Roadmap are all a part of this Strategic Growth Pillar
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