Revenue Cycle
The term for a fixed amount a patient must pay out-of-pocket at the time of service
What is Copayment?
(or Copay)
The major electronic health record (EHR) and insurance registration platform our organization uses
What is Epic Systems?
(Epic EHR/MyChart)
True or False: Our employees work in various states across the U.S.
The theme for our Spring 2026 Team Gathering
What is tea party?
The meaning of SPF on a bottle of sunscreen
This federal law protects patients from receiving unexpected "balance bills" when they accidentally receive out-of-network care
What is The No Suprises Act?
This state-of-the-art clinical cancer center was named after a prominent Virginia native and advocate
What is The Emily Couric Clinical Cancer Center?
This employee led committee started in the beginning of 2025
What is Professional Governance?
This shared document on our Teams chat holds contact information for communicating with VA locations
What is VAMC Directory?
This famous scouting organization published the first recipe for the s'more
What is The Girl Scouts?
(in a 1927 handbook)
True or False: When an insurance company officially approves a prior authorization request for a specialist visit; they are legally giving a 100% financial guarantee that they will pay the final bill
What is False?
(An authorization is not a guarantee of payment)
This specialized pediatric facility ranks as the #1 children's hospital in Virginia according to U.S. News & World Report
What is UVA Children's Hospital?
Our Administrators name
What is Anna Blackburn?
The fax number our team gives out to receive external documents
What is 434-245-3540?
What is Medicaid?
This type of transportation was used before the advent of motorized vehicles to transport sick and injured patients from the Charlottesville train station to the medical wards
What is a horse-drawn ambulance?
The tool our team members use to submit tickets surrounding analytics, security, project management and technical operations
What is Axis?
The #1 PCP office that will not submit a UHC HMO/POS Referral
What is... the important answer is you're all doing your part with these! Thank you
This popular footwear took its name from the sound it makes when you walk
The standard rule used to determine which payer is primary when a dependent child is covered under two separate commercial health insurance plans
What is The Birthday Rule?
(The parent whose birthday falls earliest in the calendar year is primary)
What is UVA Health Community Health?
(UVA Community Health)
The number of teams within the PAU
What is 9?
The popular Epic resource site our team accesses for viewing official tipsheets, guides, ReveNews, the insurance grid and more
The term for the beautiful, glowing neon green and blue light displays created by millions of tiny algae in the ocean during summer nights
What is Bioluminescence?