Endorsements
Cancellations/Reinstatements/Cancel-Rewrite
RANDOM :D
Guidelines
Billing
100

Agent Submitted change, what "Policy Status" must the policy be in, in order to commit that revision? 


Bonus 50pts if you see a policy in Unsubmitted status what does that tell you? 

Active

Bonus... The policy may still be in a quote status, or an agent has started a endorsement but has not submitted it yet. 

One or both answers for the bonus question will qualify for the points. 

100

Alice is cancelling her policy because she went with a new carrier. Alice's policy term is from 01/21/2021 - 01/21/2022. Her cancel date is listed as 04/23/2021 will she have a cancellation fee? How much if so? 

Mid-Term Cancellations = $25 dollar cancel fee. 

100

What is the name of the Video Game that I was talking about with Cristian, Matt, and Rachael?

Apex Legends

100

What is the MAX dwelling limit for Catlin Policies


Bonus x 50pts for naming Max Dwelling limit for Sutton as well.


2Million for Catlin

1.5Million for Sutton

100

How much is the CC/Debit card fee? 

2.75%

200
IBC means? 

IBEM means?

IBCH means? 

inbound call

inbound email

inbound chat

200

I just did a cancel rewrite, the new policy shows a credit of $1,832 Dollars, do I need to refund this? Explain. 

No, 

Because we did a cancel rewrite the due date was pushed out and now the payment is showing as a credit because its not technically due just yet. 


200

What Color Shirt was I wearing this morning

Green

Bonus 200 points if you remember what was on it. 

200

What % of COV A does COV C cover on a homeowners policy? 


Bonus 100pts What % of COV A does COV b cover on a homeowners policy? 

50%



Bonus - 10%

200

How much is a Non-Pay fee? 


Bonus 150 can I waive this? 

$10 dollars


Yes, if it was due to our fault, or if they do not have a track record of fee's and we want to provide them a 1 time courtesy. 

300

When adding a new NAMED INSURED what must you do every time? 

Run Loss History!

300

How much is a Reinstatement fee? 

$10 dollars
300

Where am I from? 

Florida/Orlando

300

Who offers a 10 pay option? 


Bonus Billing 200pts - How much is an installment fee? 

Sutton


Bonus - $10 dollars per installment 

300

What are the 2 forms you will want to use to send requests to finance? 

CC and ACH request

Check Requests

400

What type of endorsement can be backdated? If any?

A Mortgagee change

400

What is the main purpose of a Cancel Rewrite


to change the inception date 

400

Where is Dawn from? 

South Dakota

400

DP1 is for _____ properties.

Vacant 

400

Agent used wrong card and wants to VOID payment. However payment was made yesterday can we still void it? 

No, can only void payments same day. 

500

Who can see the PRINT DESCRIPTION notes?

the insured. 

500

What doc has to be resent end signed by both the NI and AG after the cancel rewrite? 

policy application

500

Congrats you were brave enough to try Random for 500... Sometimes it is just that easy take the 500 :D

Yes I did not know what to put : ) lol 

500

Does Sutton have a DP3 option? 

No they do not. 

500

What is the process for sending a return premium back to the insured (like a overpayment)

click on the blue link under the credit

use our tools to input the correct return premium tagline 

send.