Auto
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Health
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IPS
100

A customer asks whether their State Farm auto policy covers damage caused by a falling tree branch. Which coverage should you review?

Comprehensive coverage.

100

Where can you find the approved mobile home park list? Tell me how to get there.

ABS> Fire Answers > Manufactured homes
> application workflows> approved parks and property

100

What is the purpose of State Farm disability income insurance?


To help replace income when a covered disability prevents someone from working.

100

What is our team goal for Life premium?

$1000

100

What is the main purpose of an emergency fund?

To pay unexpected expenses without immediately relying on debt.

200

A customer is at fault in an accident and the other driver has injuries. Which coverage helps protect your customer against covered claims?

Bodily Injury Liability.

200

Which State Farm homeowners coverage generally protects furniture, clothing and other belongings?

Personal Property coverage.

200

Say the T-coverage Pivot

Oh, Wow ___. Did you know that with ___ if you were to totally disable somebody in a car accident, ___ would pay up to ____. HOWEVER, if you were to become disabled in that same accident you wouldn't get anything. At our office, we believe that you deserve AT Least the same amount as someone you don't even know WOULDN'T YOU AGREE? That is why with every person I quote I include a starter disability policy. When you come by the office we can go over the details that best fit your needs.

200

What is the highest number of units allowed on a children’s term rider?

$20,000

200

What is the difference between a need and a want when creating a budget?

A need is essential; a want is generally discretionary.

300

How many days after accident does a covered person have to be able to claim loss for dismemberment?

90 days 

300

In what states is a Declination of Earthquake Coverage form required?

Only in Arkansas

300

A customer has disability coverage through their employer. What should you review before recommending additional State Farm disability protection?

Their employer plan's benefit amount, waiting period, benefit duration, exclusions and coordination provisions.

300

What is the term for the period during which a policyholder can cancel their policy and receive a full refund of premiums paid?

Free Look Period

300

What is compound interest?

Interest earned on both the original amount and previously accumulated interest

400

A customer lends their vehicle to a friend who gets into an accident. Does State Farm automatically deny the claim because someone else was driving?

No. Coverage depends on the policy, permissive use, driver circumstances and applicable exclusions.

400

What is Broad Pair and Set on a PAP policy? 

Option Q to the Jewelry property class only to cover the loss of any jewelry item that is part of a pair or set. Customer agrees to a certain value.

400

How much will a Supplemental Health Insurance Plus Policy pay for an emergency room visit due to sickness?

$0, the emergency accident benefit only covers in the instance of injury. 

400

S PIVOT CHALLENGE: Recite your agency's approved State Farm S Pivot from memory as though speaking to a customer.

S-pivot

400

A customer has $6,000 in credit card debt at 20% APR. Approximately how much annual interest would accrue if the balance stayed constant for a year, before considering payments or fees?

Approximately $1,200.

$6,000 × 20% = $1,200. Actual card interest depends on daily balances and compounding.

500

Sarah is reversing out of a parking space, Gretchen is driving forward looking for a space to park. Sarah backs into Gretchen. Sarah claims it is Gretchen's fault because she should have seen Sarah backing up. Who is at fault?

Sarah

500

A customer says, 'My home is only worth $250,000, so why is it insured for $350,000?' Explain the difference.

A customer says, 'My home is only worth $250,000, so why is it insured for $350,000?' Explain the difference.

500

What is the most comprehensive Medicare supplement offered by State Farm?

Part G

500

2% RECITE CHALLENGE: Deliver your agency's approved 2% presentation from memory, with a confident and conversational tone.

2%

500

A customer is deciding between paying down high-interest debt and investing. What factors should they evaluate?

Debt interest rate, emergency savings, employer retirement match, investment risk, expected returns and financial goals.