Show:
Apple Promos
Samsung Promos
Service Promos
Operations
Misc.
100

Max payout with AAL Promo for iphone 14 no port in

315$

100

Cost of samsung Galaxy Watch7 per/mo

15$. Device is free monthly only pay for service

100

Cost of 2 AALs on Go5G Plus

35$ (bogo AAL) second line is free

100
What are examples of CPNI

(minimum 3)

Receipts, Sim cards, Phone numbers on sticky notes, Passwords written down, Account Numbers etc etc 

100

What is Will Jordans Zodiac sign

LEO

200

Max Payout for Iphone 12 trade in on Go5G Plus

830$

200

Max payout credit Go5G plus AAL for S25 no trade in

800$

200
New Account on Next 4 voice lines MRC

225$

200
After putting phones up in the Morning what should we do? (two Steps)
Ensure they are all charging and powered on. wipe phones and counters down. 
200

What is the max payout on Carrier Freedom and How many Lines Eligible (limited time)

800$ reimbursement, UP to FOUR LINES limited time !!! 

(Bonus Knowledge)

Stackable with Device promos

300

Price of 2nd gen SE 44mm Apple watch on promotion

16.25$

300

Max Payout Credit for AAL Go5G Plus 55 for S25 No trade in

800$

300

Total additional Cost for Rely Home internet and Back Up internet added onto existing Account with voice lines

55$

300

What is the process of taking an instant trade in phone

Set right expectations, put return label that is printed with receipt on back of phone, help custy transfer information, factory reset OLD device, check for old sim, put in bubble bag and place in device return.

(never let the phone leave Custys sight until wiped, Never let phone leave YOUR sight until safe to store)

  

300

Who is NOT eliglible for a BoGo AAL?

Two Parts with a NEXT level for 100 EXTRA points

Anyone who has cancelled a voice line within 90 days , Non Eligible Rate plans

(NEXT LEVEL KNOWLEDGE)

Anyone who already has a free line of service activated January 7th

400

Trade in credit for Iphone XR on Go5G Plus Military

315$

400
Max Payout for S20 Trade in on NEXT military for S25

1000$. Segmented plans are incl on "s25+ on us on Go5G NEXT" promo

400
Total MRC cost of TWO Apple watch SE's (one 40mm, one 44mm)

24$

BoGo BTS, Stackable with Apple watch SE on US

400

How is the perfect punch compliance measured?

Perfect punch is measured on a point system. every shift has an expected 5 points Earned. 1 point for clocking in , 1 point for break out, 1 point for at least 30min break, 1 point for Break in, 1 point for Clock out.
(missing one of these = 80% for the day)

400

What is NOT eligible with Work Perks discount?

ANY free line discounts, NEW or Existing. if work perks are applied customer will lose free Line discounts

500

Trade in credit with activation on Magenta with an iphone 13 trade in for an iphone 16 pro, AND total monthly cost for service line and phone.

830$ credit . 32$ monthly

500

Max payout credit and Monthly cost for AAL on NEXT W/trade in of S9 towards standard S25 .

max payout 500$, Monthly cost 62.5 $

(bonus)

wouldnt we rather do activation promo NO trade in for 50$/mo. Use keeping old phone as more value

500

Total MRC for 3 lines on NEXT with two BYOD bts, Samsung watch on Promo. TWO HSI Rely rate plan. 

275$ 

500
Describe the steps to follow after calling and activating a Sim/device/HSI through RSL 

Verify the New service is in your dealer before hanging up. Copy and paste account number in mPos, attach the physical device to new service activated, MARK AS ACTIVATION, scan device and sims out of inventory, process any trade-ins in mPos and CHARGE DCC.   

500

When is a customer NOT eligible for the 200$ BYOD port in credit 

Carrier freedom. keep and switch, Insider Code applied