Emotional Intelligence
The ability to be aware of your emotional state and actions across situations
What is Self Awareness
True or False: There are no right or wrong answers to Conflict Handling behaviours .
What is True
Most People do not listen with the intent to ______. Most People listen with the intent to _____.
what is 'Understand. & Reply'.
True or False: The creators of the MBTI were Two Brothers
What is False... they were Mother Daughter
What the Huld represents when he is Dr. Bruce Banner (ie: NOT transforming into the Hulk!)
What is Self Management
True or False: You are not capable of using all Five conflict Handling Modes.
What is False
Goal of listening is to demonstrate _____.
What is understanding.
What year was the MBTI first Published 1910, 1945, 1962 or 1970?
What is 1962
Being able to know yourself and how you react in public settings
What is knowing your strengths and weaknesses
Inadequate communications is an _______ to conflict.
What is Antecedent
The Basic Communication Model has 2people: they are the ______ and the ______.
What is Sender and Receiver.
This MBTI Type tend to make quick decisions and likes to speak to clarify their thoughts
What is Extravert
These are the most important ingredients in the formula of success for how to get along with people
what are social skills
What conflict handling behaviour is best used when quick decisive action is vital?
What is Competing
The Basics of Actively Listening has 3 skills, what are they?
What is Attending skills, Paraphrasing Skills and Following skills.
This MBTI Type will easily take huge steps forward with no concern for steps inbetween
What is Intuition
they are the 5 core emotions
what are Happy, Sad, angry, afraid and ashamed
Lack of enforcement of rules is an overuse of what conflict handling behaviour?
What is Accommodating
Name the Five Levels of Listening
What is Ignoring, Pretend, Selective, Attentive and Empathetic.
Who had the theory that we are born with preferences around major life functions such as how we get our energy, information etc.
What is Carl Jung