KPIs
150+ Dials
Dial Expectations with no Interviews
I want to be a Bank Manager
Bachelor's in Business Administration
Runs the Tampa Campus
Yemi
Special Needs Accommodations
ADA Dept.
Call Out Prtotcal
V2V with DOA / ADOA or ED
PDLs
22%
HVAC
President of FTC/NUC
Dr. Burkett
Help with Resume
Career Services
Open Toe Shoes Acceptable
Yes as long as closed heel
Minimum scheduled first time appointments per week
15+
Pharmacy Tech
Vice-President of Admissions
Roger Gaspar
I need to Register for Graduation
Student Services
Jeans and Sneakers
Never unless told in advanced by leadership
60%
What is the KPI for Interview to Enroll
Draw Blood
MAT or MAX
VP of Academic Affairs
VP Boom
I did not get my stipend
Financial Aid Dept.
Scrolling through explicit website
Never...grounds for termination
Minimum interviews conducted per week
8+
Set up Networks
CST and IT w/ Cyber Security
Regional VP of Student Financial Aid
Sharon Rigaud
I did not get paid
HR
Disrespecting co-workers and/or students
Never. Grounds for termination.