Good Listening Skills
When listening to a friend, you should keep the focus.....
on them
What should you say at the end of a game?
"good game"
Should you get defensive when you disagree with a friend?
no
What is empathy?
feeling what others feel
What does it mean to reframe what they said?
Summarize and repeat back your understanding of what they’re saying so they know you’re hearing them
What does it look like to praise your friend?
congratulate them
Is it ok to disagree with a friend?
yes
What is mood?
the emotions we feel
When someone is upset, you should ask about their...
feelings
What does sulk mean?
be silent and bad-tempered out of annoyance or disappointment.
True or false. Try to think of what you're going to say next while they present their argument.
False. Fully listen to what they're saying. When it's your turn to talk, repeat any key points the other person made to show you listened and heard what was said. Then calmly present your case and why you disagree.
What is mindset?
thoughts and ideas that go along with the mood
True of false. Good listening skills means giving advice.
False
What does gloat mean?
to brag
Give an example of an I statement
I feel.....
What is emotional intelligence?
the ability to understand, use, and manage our emotions
List the skills for being a good listener. (5)
let them vent, reframe what they said, ask about their feelings, keep the focus on them, brainstorm solutions
List the skills for good sportsmanship. (5)
praise your friend, say "good game", don't referee, don't coach, don't gloat/sulk
List the skills for disagreeing with a friend (5)
don't make it personal, avoid putting down their ideas, use I statements, listen to their point of view, stay calm
What are the skills for emotional intelligence? (4)
being aware of emotions, understanding how others feel and why, managing our emotional reactions, choosing our mood