Medical Records
The purpose of obtaining a client's medical records.
What is obtaining evidence for the claimant's hearing?
The tab in which you find the Pre-call Prep button
What is the phone tab?
The tab in which you find the Contact Client button
What is the phone tab?
It's the extension you call when you will be in late or absent.
What is 636?
The mail task that hold information such as: no records from the facility, incorrect request, the request is processing, etc.
What is a Response from Dr. task?
The three documents you fax to a medical facility when request records.
What are the request, the medical authorization, and the 1696-Brad?
The only place in the exhibit file/list of exhibits to pay attention to dates of records.
What is the F section?
The first thing to ask the client on a call.
What are the last four of the social?
The amount of advance time to submit a request off
What is 2 weeks?
The mail task that holds the information on how much we owe the facility for records.
What is the invoice from doctor task?
The information you give the facility representative when following up on a medical records request.
What are the client's name and date of birth?
The type of claim that has a DLI
What is a DIB claim?
The protocol for attempt 3 of a Contact Client Call.
What is, call the client on all numbers, sent the no contact email and no phone letter, set out the task for 3 days, and change the detailed status on the front page?
The two people to inform if you need to leave early for an emergency.
Who are Priscilla/Tiffany and your TL?
The max amount of money that we can always pay for records.
What is $50?
The amount of time to set out a task if you were informed that the records were mailed to us.
What is 7 days (if the hearing is less than 2 months away) or 10 days (if the hearing is 2 months or more away)?
If you find this type of document during pre call prep, inform Tiff or Priscilla and they will pass the case to a TL.
What is remand?
The dates of service to request is we have no records, the client's AOD is 04/01/2017, and the client was last at the facility on April 2, 2019.
What is, 07/01/2016 - Present?
The number of hours you must work each week without going under hours.
What is 38?
The max amount that the client's total MR bill can be to upload an invoice of the amounts $51-$149.
What is $200?
The number of days to set out a MR task if you were informed by the facility that the records were faxed to us.
What is 3 days?
The three OHO forms.
What are Recent Medical Treatment, Medications, Work Background?
The dates of service to request is we have records from a facility from 10/02/2017 - 05/01/2018, the client's AOD is 04/06/2004, and the client was last seen at the facility on March 31, 2019.
What is, request a new AOD from TL?
The consequence of not coming into work or calling in.
What is automatic probation?
What is, make a note in the corresponding MR task stating what the notice said, mark the response from doctor task complete, call the client the same day to confirm DOS?