Show:
Confirming Appointments
Waitlist
Telephone Encounters/Medication Refills
In Basket
Front Desk Review
100
This report is used to see patients with upcoming appointments and to make calls reminding them of their future appointments
What is the Confirm Appointments Report?
100
This is used to give patients an option to schedule an earlier appointment
What is Waitlist?
100
This button allows information gathered from patient phone calls to be documented
What is the Telephone Call button?
100
Messages appearing in a bold text are __________.
What is Unread?
100
This happens to time slots that are "on hold" once an encounter is closed
What is released?
200
This is the status of a patient's appointment after it has been successfully confirmed
What is scheduled?
200
This appears on a patient's Appointment Desk when they are on the Waitlist
What is the Waitlist Tab?
200
To send a Medication Refill to your provider you must complete this section of the Call Intake form
What is Routing?
200
Clicking on an In Basket message changes its status to _________.
What is Read?
200
This is the status of a patient that has been successfully "Checked Out" in the DAR
What is Completed?
300
An appointment will fall off the Confirm Appointments Report once it has been _________.
What is Confirmed?
300
This icon represents the Waitlist Button in the Hyperspace Toolbar
What is an hourglass?
300
Within this menu feature you are able to modify your Hyperspace Toolbar
What is Customize This Menu?
300
This area of your screen displays the number of unread In Basket messages you have
What is the bottom left-hand corner?
300
This is a list of patients with statuses such as "No Show" or "Left without Seen"
What is End of Day (EOD) status list?
400
This automated system is used to contact patients to confirm appointments
What is Televox?
400
This color signifies that an open slot on the Waitlist has been put on hold
What is Orange?
400
Clicking this button ends a Telephone or Medication Refill Encounter
What is "Send and Close Workspace?"
400
To remove a colleague's access to view your In Basket messages, you must do this
What is Deleting their Name?
400
This is used to track appointments that are too far off into the future to schedule now
What are Recall Worklists?
500
This button is used to bring back a patient's appointment that has mistakenly fallen off of the Confirm Appointments Report
What is the Undo Button?
500
When you schedule a patient from the Waitlist you will be prompted to cancel this attached event
What is the patient's future appointment?
500
To ease the process of documenting a Telephone Encounter, utilize these buttons to complete entire information boxes
What are Speed Buttons?
500
This is used to allow a colleague to view and use your In Basket
What is the Grant Access Tab?
500
This activity can be activated through Welcome, at the Office Front Desk, or Self Signup
What is MyChart?