Civic Rec
Closing Duties
Customer Service
Community Center Operations
Devin Facts
100

Where do you find the Community Center Gym Schedule?

What is Facilities Calendar - Community Center

100

How should you check off the closing checklist?

What is using your initials.

100

What do you say to guests as they leave?

What is have a nice day/evening.

100

What gym activity is Tuesday and Thursdays from 6pm-8pm?

What is Open Pickleball?

100

What is Devin's favorite sport?

What is basketball.

200

Where is the cheat sheet for Park Shelter Rentals?

What is in the Front Desk pillar cubby.

200

What are you looking for when closing the fitness center?

What is put weights back in spots, garbage, left clothes/items, close racquetball courts.

200

What should you not be on when customers are in the lobby?

What is your phone.

200

What time is Open Swim on Saturdays and Sundays?

What is 1pm-4pm.

200

What did Devin go to school for?

What is Parks and Rec.
300

How do you search for someone's account?

What is in the account tab, not from the catalog.

300

What is the last thing you do when closing (before you arm building and leave)

What is final walk through.

300

How do we answer the phone?

What is "thanks for calling the community center, this is ..."

300

What is your responsibility with party/room rentals?

What is show them the room, check in, give them a heads up to start cleaning and ensure they clean up.

300

Where did Devin grow up?

What is Rochester MN.
400

Do we have a Fitness Center Family Membership?

What is no only for All Around. Fitness Center is only couple and single memberships.

400

How much money is left in the cash drawer at night?

What is $60.

400

What do we do when we do not know the answer for a guest?

What is take down their information and pass along question to appropriate supervisor?

400

When someone calls asking to rent out Washington Rec Center what do you do?

What is tell them they will have to speak with Devin to make that rental. If Devin is in transfer phone call otherwise take down message and information.

400

What was Devin's first job in Faribault?

Minnesota State Academy for the Blind as a Recreation Coordinator

500

How do you redeem a gift card?

What is once you are at the payment screen-select gift card - under "gift card code" enter the gift card number with a "G" before the zeros.

500

What should you do if you find something broken while closing?

What is inform your supervisor and mark off area if dangerous.

500

Which gym closing duty is done on Sundays?

What is dry mop the floor?

500

What time does Buckham West Senior Center open during the week?

What is 9am.
500

What are Devin's cats names?

What is Putter and Burl.