Intakes
Those with reservations for ferals should drop off on what day?
Monday
What is the area we are able to help dispatch officers for?
The City of New Braunfels
How do we know who answered an email or who to respond to if you email a staff member?
Use YOUR NAME! Sign your email!
What is the first step towards adoption, online or in person?
Filling out an appropriate application.
For any outcome, we should have proof of ownership, and this to prove who the human is.
What is a photo ID?
True or False: You should always look for a person using address and phone number before creating a new file.
True!
Using your phone and google find the correct jurisdiction or district for...
100 Mission Dr. New Braunfels, TX 78130
New Braunfels, District 3
After doing intake paperwork, what should you do with an animal before placing it in a kennel, if you can?
Pass the animal to the intake coordinator for
Vaccines and Wellness
If someone calls in about an animal issue at Canyon Lake, who should you direct them to?
Comal County Animal Control: 830-608-2016
In addition to checking emails for responses, what should you check in ASM for new applications?
Online Form Submissions
When you begin an outcome, before you print an adoption contract or transfer form what should you do first?
Hint: this is how their name ends up on the paper they sign!
Add the movement in ASM
What two factors are the primary things to determine impound costs?
Agency (city or county) and Altered Status (spayed/neutered or not)
If you accidentally add the wrong media what three things should you do?
Make sure it doesn't appear online (the red X), rename the file to "delete," and create a diary for Will or Sam to delete the wrong files.
Using your phone and google find the correct jurisdiction or district for...
906 Qappuella Dr. Canyon Lake, TX 78133
Comal County
If an animal is too young for vaccinations, what should you do?
Tell the coordinator for that animal immediately so they can look for a foster
What is 10-45?
A deceased animal
Where should scans go?
If it has something specific to an animal, the animal file. Other things can go on people - mainly apps and driver's licenses.
What parts of the contract should be completed for adoptions?
The front, the appropriate species and "if things don't work out" plus a signature!
Every animal who leaves the facility should have what kind of identification in case they get out again?
A microchip
How do you do a return from adoption or previous reclaim?
Click the movement and add a return date. If the animal is returning in a different month, change the intake type.
Using your phone and google find the correct jurisdiction or district for...
850 E Basel St. New Braunfels TX 78130
New Braunfels, District 5
If an animal weights 35 pounds, how much pyrantel should they get?
1 cc / 10 pounds
3.5 ml
What kind of call is the "catch all" that we use to contact officers so they can make contact with a person?
Public Service
If an email is forwarded from generalinfo, don't hit reply, it'll go back to general info, instead...
Respond to original sender.
Before any animal leaves you should make sure they have identification, how can you do this?
What piece of paper can someone bring in to reclaim a prisoner's animal if they were not the person arrested?
The other half of a prisoner's release
A notarized letter from the incarcerated
What section functions like a "to-do list" on the lower left side of ASM's main page? Items can be made for individuals or for groups like "(Front Desk)"
Diaries
Using your phone and google find the correct jurisdiction or district for...
347 Raven Ridge New Braunfels, TX 78130
New Braunfels, District 6
What should you do if someone says "yes" when you ask if the animal has bitten in the last 10 days?
Stop the intake
Determine where the bite took place
Contact the officers of the jurisdiction where the bite took place
Who is officer 42?
Hint: 42 is the answer to life, the universe, and everything. So they are the supervisor.
Allison Scheffel
How do you take a message for Sarah?
Email her with who, what, why, and how to contact! WITH YOUR SIGNATURE
When you are working on an application and find out they are already "banned" what should you do?
Read why the person is banned. Is it applicable to the animal?
Talk to a supervisor if it is applicable to that kind of animal to look over their application more.
$250-400 for city
Where can one find the surgery list?
Reports>Make Ready>Who is going to clinic, not ferals
Select next Thursday
Using your phone and google find the correct jurisdiction or district for...
114 Bess St New Braunfels TX 78130
Guadalupe County, outside of our jurisdiction